Agile + DevOps West 2019 - General Management

Are you struggling to achieve results from your agile and Scrum teams? Are you having trouble with user story writing or with effective estimation and forecasting? Are your sprint reviews and retrospectives low focus and low energy? What about gaining traction on the organization-side of things? Do your leaders actually understand the underlying principles? Are they measuring things properly? And what about Scrum at Scale—how’s that going? If you have questions, any questions, about how to improve specific practices or generally how to improve your agile journey, then this tutorial is for...

Unleash innovation with the simple rules of Liberating Structures. Using a subset of these 33 micro-structures, you'll learn how to enable groups of any size to work at the top of their intelligence. Liberating Structures offer a revolutionary solution to collaboration in groups by using a handful of simple rules to unleash and involve everyone. Learning to use Liberating Structures is like learning a new language. We will start with the basics - "1-2-4-all". Then we'll put them together into simple structures using "Appreciative Interviews". Finally, we'll move to advanced structures like...

What do users really need? Do they really know what they need? Although developers and testers are expected to implement stories and requirements that add real value, users often describe wants rather than needs and ask for features rather than solutions. Rob Sabourin shares his experiences applying task analysis using the “critical incident method” to better understand user processes and determine needs and desired solutions. Rob does not ask “what the system should do for the user” but rather, learns “what the user does with the system.” The critical incident task analysis method is a...

Join one of the leaders from the Washington, DC, Atlassian User Group, for a hands-on workshop of Atlassian Portfolio, Jira, and Confluence. We will create and finish our own project starting from strategic planning, through development, and ending ready for operations and maintenance using the Atlassian tool-suite while discussing best practices, common barriers, and past experiences for managing information flow on projects. Be prepared to practice your improv skills as literally every aspect of the project will be fake and made up. Will we launch a rocket? Write a novel? Create...

The retrospective is the most important ceremony that an agile team performs. Continuous improvement ideas, team health concerns, organizational impediments, and shared wins are brought to light and explored during a retrospective. This is the heart of agile. Ryan Ripley says that if you aren’t doing retrospectives, you’re missing an incredible opportunity to collaborate and improve as a team. Learn how to get started with retrospectives and take away solid action items to get this important tool implemented on your team. For those already using retrospectives—but still unsure how to get...

Many teams have a relatively easy time adopting the tactical aspects of agile methodologies. Usually a few classes, some tools’ introduction, and a bit of practice lead teams toward fairly efficient execution. However, these teams are quite often simply going through the motions—neither maximizing their agile performance nor delivering as much value as they could. Borrowing from their experience and lean software development methods, Bob Galen and Mary Thorn explore high-performance team patterns, which are the thinking models of mature agile teams, including large-scale emergent...

The tools and technologies our teams rely on to build solutions are changing faster every day. New frameworks, new tools, transformations to DevOps, and migrations to public cloud are all putting strain on our teams. These changes drive a natural entropy as key-person dependencies form, hurting quality and throughput and leading to morale issues and attrition. Lee Eason has been watching this happen over the past several years and has developed a tool and an approach to address it. You will learn practical approaches to help you build a culture of continuous learning within your teams in...

Do you often attend meetings or events where participation is left to only half the room, while the others sit quietly, waiting for it to be over? Organizational habits across the globe have unintentionally implemented tactics that exclude people and are anticollaborative. Join Todd Miller to explore as a group the use of liberating structures as an answer to this problem. Learn different ways to facilitate events so that the outcome involves every mind in the room. Come prepared to participate in this interactive session to learn ways of getting everyone engaged.

Your project sponsor presents a golden opportunity with a brand-new project, saying, "I want to do some DevOps on our new agile project!" Sigh. Your response: "How about we be agile and adopt a DevOps approach to structuring our teams, designing our architecture, and leveraging automation to rapidly deliver value to our customers?" There—we've set the mood. Greenfield projects provide a unique opportunity for us as DevOps professionals because they don't come with baggage. But where you do you actually start? Unlike legacy projects, new projects don't have a set of pre-existing challenges...

Does it feel like you're toiling away in agile hell? Fear not—you don't have to be confined there for all eternity. Dave Bujard and Chris Stemen will describe the nine circles of agile hell, each an example of a problem that exists in many programs. They'll discuss the underlying issues that often are the cause and how to deal with them. Bring your smartphones—during the first five minutes, Dave and Chris will ask the audience to prioritize their pain points via an interactive app. During the presentation, they will focus on the six agile hells closest to participants' experiences...

Most agile practitioners first learn by reading a book, taking a class, or attending local meetings. But learning concepts works best when we can put some concrete examples and practice behind the theory. Being able to talk beyond anecdote and theory and demonstrate why something works the way we think it does is a powerful lesson. Join Bill DeVoe as he leads the audience in a few exercises to illustrate key agile and lean concepts. First, learn about the fallacies of multitasking and how to properly structure our work. Then complete an exercise demonstrating how typical projects work and...

Do you want to grow your organization’s ability to respond to market opportunities, competitive pressures, or opportunities for innovation? Then join Ryan Ripley as he explores how leadership in an agile world has sparked a change in the way we show up as leaders and managers in our organizations. We’ll discuss how leaders enable agile to thrive and grow, while keeping a laser focus on delivering value to customers and stakeholders. Ryan will address your questions and give you practical tips and ideas that you can start using tomorrow. Join us and learn what professional agile leadership...

Come get your questions answered by an agile expert! We won't have an actual fireside, but Bob Galen will be on hand to answer your questions and discuss the topics that are most important to you. Bob is an experienced agile coach with a broad range of knowledge on almost any agile topic—practices, leadership, or methodologies. And he wants to discuss whatever interests you. Bring your questions and be ready for a lively, interactive discussion.

Nationwide Insurance had a "Scrummerfall" approach, with long, linear, upfront planning cycles that eventually fed work to agile delivery teams, only to then have the completed work languish in further waterfall steps toward deployment. While IT had been agile for close to a decade, with around two hundred standing agile teams, business partners still struggled with inordinately long lead times for setting up projects, long waterfall requirements development cycles, and especially long funding cycles. In late 2016, the Enterprise Digital group began a business transformation to improve...

A large company moves to agile, but when the going gets tough, they abandon all their agile processes and revert to old ways—which are now a combination of Scrum and waterfall—and delivery is worse than before they started. Usually, what happens next is the CTO gets removed, and the new CTO comes in and proclaims again that we are all moving to agile to re-energize the organization, and they start their transformation once more. Have you seen this movie before? The agile transformation for Standard & Poor's played out this way twice, but finally, the third time was the charm—their last...

We set out to transform the world of work with agile, yet we've heard the Scrum sprint cycle described as a “hamster wheel,” an endless conveyor belt of backlog and sprint reviews that developers cannot escape. Join Melissa Boggs in a discussion about the pitfalls of a competitive culture and how we in the Scrum community, even with the best of intentions, could be accidentally responsible for continuing to spin the hamster wheel. Hero culture has been discussed before, but have we addressed our own potential culpability in creating it? We need to make sure that the principles and...

These days, everyone knows some automation is a necessity. More usually feels better. But when are you done? Or when do you stop for now? How can you tell if adding automation is no longer helping, or is even distracting from the real issues? Because the answer is "It depends," you'll want to listen to the wisdom of others who are on the same journey. In a fishbowl discussion, the audience members sit in a circle of chairs in the middle of the room. Several brave souls will fill all but one of the chairs in the "fishbowl." When you want to join as a speaker, you enter the fishbowl and sit...

Taking a newly formed distributed Scrum team from mediocre to high-performing has its share of challenges, including differences in language, culture, and time zones; a misunderstanding of Scrum; and the "us versus them" mentality. Join Kimberly Andrikaitis as she walks through her journey of challenges she's experienced in building team relationships, shifting the agile mindset, a lack of focus, and sad ceremonies. She has created an extensive toolbox to share with attendees, containing various ideas to bridge these gaps. You will leave with real-world strategies for how to...

Organizations are moving to DevOps to build and deploy software more rapidly. But as they break down organizational silos to bring together testing, development, and operations, they often avoid or exclude security in their transformational efforts. Leaders in highly regulated organizations are often left wondering, where does my traditional security organization fit into this new DevOps world? How do I know that my applications are becoming more secure, while still getting the advantages of rapid, incremental deployment? Alan Crouch will talk about his experiences with financial,...

The Lithespeed team first read Frederic Laloux's "Reinventing Organizations” in 2015. We immediately said ‘Hell yes, we are doing this - we should never work any other way!’ Fast forward 4 years, a couple conference presentations and a lot of trial and error. On our journey to Teal, we have undergone many transitions. We will share some of our challenges moving towards a deeper teal culture and our goal of developing tools for creating a system of organizational development and self-management. We will share our real-world experience using distributed decision making and...

Trying to achieve real continuous deployments into production is hard for everyone, but it’s especially hard for highly regulated or government projects. These types of challenges range from client-specific, such as a set of manual checks and validations that need to be performed, to more generic problems, like how to version microservices and promote potentially breaking changes. Join Ryan Kenney as he discusses ways that he and his team have overcome obstacles to reaching continuous deployment. First Ryan will give an overview of the project and some of the problems they’ve faced. Then...

Change is a good thing. Being a leader in an era of constant change can be frustrating. Putting a company through a significant transformation is a serious process that takes a lot of people, time, and money. However, if your organization doesn't innovate and change by market-driven needs and demands, it will fail—it's just that simple. So, how do you do it? This interactive workshop will introduce five key factors to successful change management. You will experience techniques to get everybody actively involved in transformation, from top-level executives and stakeholders to the team...