Nationwide Insurance had a "Scrummerfall" approach, with long, linear, upfront planning cycles that eventually fed work to agile delivery teams, only to then have the completed work languish in further waterfall steps toward deployment. While IT had been agile for close to a decade, with around two hundred standing agile teams, business partners still struggled with inordinately long lead times for setting up projects, long waterfall requirements development cycles, and especially long funding cycles. In late 2016, the Enterprise Digital group began a business transformation to improve...
Charles Kennedy
AVP, Executive Program Manager
Nationwide
Charles Kennedy is an Associate Vice President and Executive Program Manager for Nationwide Insurance. He has led large, complex programs delivering digital capabilities for the Digital Enablement business and Nationwide Financial. He is currently leading a multi- year year $570M+ program for the Personal Lines insurance business implementing a new policy administration system. In addition to his delivery responsibilities, Charles has also led Lean Agile transformations at Nationwide for the Personal Lines and Digital businesses resulting in improved customer experiences and allowing those businesses to rapidly adapt to market and environmental changes in productive and cost-effective ways.