Agile + DevOps West 2019 Concurrent Session : Sparking End-to-End Agility

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Wednesday, June 5, 2019 - 3:00pm to 4:00pm

Sparking End-to-End Agility

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Nationwide Insurance had a "Scrummerfall" approach, with long, linear, upfront planning cycles that eventually fed work to agile delivery teams, only to then have the completed work languish in further waterfall steps toward deployment. While IT had been agile for close to a decade, with around two hundred standing agile teams, business partners still struggled with inordinately long lead times for setting up projects, long waterfall requirements development cycles, and especially long funding cycles. In late 2016, the Enterprise Digital group began a business transformation to improve speed to market and increase flexibility in the highly competitive digital customer-facing channel environment. Working closely with LitheSpeed’s master consultants, the Nationwide executive team partnered across business and IT to successfully pilot an end-to-end model that is sparking business agility across the entire company. These “sparks” included reorganizing from functional silos to product-based value-stream teams, redesigning the business requirements process to achieve a continuous flow of minimal marketable products (MMPs) into the teams, utilizing big-room-planning techniques to create alignment across a wide set of stakeholders and dependencies, and creating a portfolio-level visualization system to track the flow of MMPs across multiple investments simultaneously. Join Sanjiv Augustine and Charles Kennedy to learn how they did it.

Sanjiv Augustine
LitheSpeed LLC

Sanjiv Augustine is the founder, president, and CEO of LitheSpeed LLC and an entrepreneur, industry-leading agile and lean expert, author, speaker, management consultant, and trainer. With nearly thirty years in the industry, Sanjiv has served as a trusted adviser to executives and management at leading firms, including Capital One, The Capital Group, CNBC, Comcast, Freddie Mac, Fannie Mae, General Dynamics, HCA Healthcare, The Motley Fool, National Geographic, Nationwide Insurance, Royal Bank of Canada, Samsung, and Walmart. Sanjiv is the author of the books Managing Agile Projects and Scaling Agile: A Lean JumpStart, as well as several publications, including "Transitioning to Agile Project Management" and "The Lean-Agile PMO: Using Lean Thinking to Accelerate Agile Project Delivery." He is a dynamic, sought-after keynote speaker who presents regularly at agile and PMI user groups and conferences worldwide.

Charles Kennedy

Charles Kennedy is an Associate Vice President and Executive Program Manager for Nationwide Insurance. He has led large, complex programs delivering digital capabilities for the Digital Enablement business and Nationwide Financial. He is currently leading a multi- year year $570M+ program for the Personal Lines insurance business implementing a new policy administration system. In addition to his delivery responsibilities, Charles has also led Lean Agile transformations at Nationwide for the Personal Lines and Digital businesses resulting in improved customer experiences and allowing those businesses to rapidly adapt to market and environmental changes in productive and cost-effective ways.