Agile + DevOps West 2019 Tutorial: If Negotiating with Stakeholders is Not Working for You - Techniques and Strategies for Effective Negotiation

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Monday, June 3, 2019 - 8:30am to 12:00pm

If Negotiating with Stakeholders is Not Working for You - Techniques and Strategies for Effective Negotiation

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Does the idea of just thinking about negotiating with a difficult person give you anxiety? If so this tutorial is for you! This tutorial is specifically about negotiating and leadership: how to deal with difficult people and sticky problems. Join Catherine Louis as she walks you through several negotiation techniques. Armed with these new techniques, we will then “learn by doing” covering the following sticky sample negotiating exercises:

  • Dealing with a difficult stakeholder
  • The customer is about to fire you, what do you do?
  • The QA manager is not investing in her people.
  • The software vendor is about to raise his prices - again!
  • The Product Manager does not communicate the product direction.

We’ll be learning by doing—beginning with our negotiating strategies then navigating through conflict to create win-win results. You’ll leave this tutorial with a toolkit designed to help you negotiate your next big wins.

Catherine Louis
CLL-Group

Catherine Louis is a Certified Scrum Trainer, independent agile coach, and founder of CLL-Group.com and PoDojo.com. Catherine has over twenty years of experience in complex product development. Her focus is on product discovery and delivery using design thinking, agile methods, agile R&D, and managing organizational agile transitions, fostering change to build speed and flexibility in business. Her specialty is accelerating innovation by enabling agile methods. She helps small startups as well as large enterprises to inspect and adapt, to evolve and improve, to deliver the right thing, and to delight their customers.