Agile + DevOps West 2020 Concurrent Session : Coaching Is the Product: Build and Measure Your Product Context

Conference archive


Thursday, June 11, 2020 - 4:45pm to 5:45pm

Coaching Is the Product: Build and Measure Your Product Context

When we talk about products in agile, we typically think of software. But any product or service can benefit from agile. If you are struggling to make that mental shift from software products to delivering a customer-focused service, this is the session for you. Tricia Bailey and John Eisenschmidt will show how to use agile to establish a coaching office and lead your transformation by "sipping your own agile champagne." Learn how to use product definition tools and practices, sprinkle agile principles throughout, and cultivate healthy, self-organizing teams.

Tricia Bailey
TSavvy Consulting

Tricia Bailey is a transformational leader who brings cross-industry experience in governance and business process to scale and accelerate growth. She helps clients make their transformation successful by helping them define and implement a full transformation plan. She leverages concepts from Scaled Agile, Lean, and Six Sigma frameworks to help your teams find success with scrum, Kanban and product development. Tricia's breadth in industry and company size experience allows her to scale from a single team start-up to the enterprise. As an organizer for Mile High Agile and an active member of Agile Denver, she enjoys the support and opportunities to grow professionally and personally as an agile coach and transformation leader. 

John Eisenschmidt

For 20 years, John Eisenschmidt has coached individuals and teams towards greater agility within corporations, nonprofits, higher education, and the federal government. As an Agile Coach and Program Manager, John has led numerous large and multi-year initiatives, with both co-located and federated teams. John is the co-organizer of the Agile Coaching Exchange in Southern California and Online, and facilitates the ACE Leadership Circle in North America.

  • Emily Clark is a Principal Consultant and Agile Coach in Capco Digital based out of New York. Emily has over 13 years of experience in the Insurance Industry across various Agile CoE, Actuarial and Finance Roles. Emily is a seasoned agile trainer and facilitator and has a track record of helping teams deliver valuable outcomes early and often.
  • Jennifer O’Neill is a driven and passionate leader who is obsessed with helping companies embrace organizational agility. She guides people, teams, and organizations in their journey to becoming agile, helping them to shift the way they think and the way they work so they can focus on delivering value through a collaborative, engaging and dynamic environment.
  • Alicia McLain is a professional coach who work with organizational leaders to build cultures of accountability & greater agility. She does this by connecting people, teams and organizations to their vision for agility. Alicia connect individuals to teams, teams to organizations, and organizations to their mission, vision and positive core. She has a sense about organizational systems and how people relate and thrive in them.
  • Elizabeth Burgess is from n Ops Analyst at Credit Suisse, IRA Account Specialist at First Citizens Bank, and to a Project Manager at Markit on Demand, before becoming a Scrum Master at IHS Markit. I continued my growth at Alteryx as a Scrum Master and Agile Coach before joining Simple Energy. When Simple Energy became Uplight, I took the opportunity to lead our Agile Practice across the Organization.