Agile + DevOps West 2020 Concurrent Session : Flawed Thinking Exposed: Exploring Cognitive Bias

Conference archive


Thursday, June 11, 2020 - 3:30pm to 4:30pm

Flawed Thinking Exposed: Exploring Cognitive Bias

Many team challenges can be tracked back to cognitive biases: Our judgment gets anchored, we think we're better than we are, and we are our own favorite reference point. And even though we're encouraged to "think outside the box," there are conditions where we have a bias against creativity. If that's not a recipe for a tough team environment, I don't know what is! Improve your game by learning about bias. Dan Neumann will explain engrained flaws in the way humans process information. These flaws express themselves in unrealistic estimates and over-optimistic forecasts. You will also learn about flaws in the way we perceive ourselves and others. Memorable events make us believe that the event is likely to happen again; we are biased toward the group we are in, and we are biased toward the choices we’ve made. The number and types of bias are amazing! Join this session and leave with strategies for identifying and mitigating bias in yourself and on your team.

Dan Neumann

Dan Neumann is an Agile Coach at AgileThought and co-owner of The Branch coworking space. In his role as Agile Coach, Dan advises companies on ways to capture value by emphasizing people, interactions, customer collaboration, and responding to change. He has trained and consulted with both national and global companies. Dan also speaks and conducts workshops at regional and national conferences. Dan is co-author of the book Patterns of Agile Journeys available on LeanPub at With his wife Debi, Dan started The Branch, a co-working space in downtown South Bend. The Branch supports independent workers, telecommuters, and startup companies by providing both physical infrastructure as well as the community necessary for them to focus on growing their businesses. In addition to agile coaching and growing The Branch, Dan is a co-founder and Brigade Co-Captain for Hack Michiana, a Code for America Brigade. Interests include software development and Lean Startup.