STARCANADA 2017 Concurrent Session : Seven Questions to Ask for Successful Change Management

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Thursday, October 19, 2017 - 10:15am to 11:15am

Seven Questions to Ask for Successful Change Management

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Effective communication is key to driving change, and it should be a constant activity before, during, and after any change initiative. This isn’t exactly news. The problem arises when the questioning becomes a bit more detailed. What, exactly, should we be communicating? Successful change management requires answers to more than simply the old reporter’s standby of who, what, when, where, and why. Join Peter de Jager as he shares seven more relevant questions for driving change: Why is this particular change necessary now? What if we don’t address this? What will we be doing differently tomorrow? What won’t change? What might go wrong? What will be difficult? And how will we know we’re making progress? Once we understand the importance of these questions and how to answer them, then any change—regardless of the type of change or the industry we work in—becomes easier to communicate. Leave this session better equipped to drive change initiatives within your organization.
Peter de Jager
de Jager and Company Ltd.

Peter de Jager is a keynote speaker, writer, and consultant on the issue of managing change of all shapes and sizes in all types of organizations. He has published hundreds of articles on topics ranging from problem solving, creativity, and change to the impact of technology on areas such as privacy, security, and business. His articles have appeared in the Washington Post, The Wall Street Journal, The Futurist and Scientific American. His presentations and workshops are highly interactive and make the audience think differently about what they thought they knew. You can view much of his work at or contact him at [email protected]