STARCANADA 2017 - IT Operations

Effective communication is key to driving change, and it should be a constant activity before, during, and after any change initiative. This isn’t exactly news. The problem arises when the questioning becomes a bit more detailed. What, exactly, should we be communicating? Successful change management requires answers to more than simply the old reporter’s standby of who, what, when, where, and why. Join Peter de Jager as he shares seven more relevant questions for driving change: Why is this particular change necessary now? What if we don’t address this? What will we be doing...