Three Steps to Digital Transformation
The concept of Digital Transformation has been around for a while now, but COVID is the accelerant that brought it to the forefront of many organizations' minds. It has transformed your customers' habits and behaviors, changing how they want to interact with your organization. Today, the companies that leverage their digital assets and put the customer at the center of their organization are winning. In this session, Brandon will share a simple, three-step process for transforming your organization so that can compete with the "digital natives."
A self-proclaimed nerd, Brandon Carlson works for Lean TECHniques Inc., an IT consultancy that helps teams deliver high-value, high-quality products to market. Since starting his career in 1995, Brandon has been blessed with experiences to remind him how much more there is to learn. Passionate about elevating the performance of the IT industry, he has helped numerous organizations, from startups to Fortune 100 companies, improve their product development and delivery systems. Brandon’s current interests include behavioral psychology and professionalism in the world of software development. He can be reached on Twitter and pretty much everywhere else on the web as “bcarlso.”