Agile + DevOps East 2018 Concurrent Session : I Got a Fever, and the Only Prescription Is More Feedback

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Thursday, November 8, 2018 - 11:30am to 12:30pm

I Got a Fever, and the Only Prescription Is More Feedback

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The Second City, an improvisational comedy club that launched the careers of comedians such as Chris Farley, Tina Fey, and Steve Carell, has delivered a successful product to audiences nightly for almost sixty years. How do they do it? By recognizing the power of feedback. Brian Eno, a pioneer in the music industry who produced albums for U2 and Coldplay, relies on a feedback generation system to ensure the best performances of the bands he works with. Likewise, the lean startup movement has uncovered a similar pattern of organizations that thrive on experimentation and learning. John Krewson will describe what it means to be a feedback-based organization. He'll demonstrate how to recognize and generate feedback at all layers of an organization—individual, team, product, and strategic—using innovative techniques drawn from the entertainment industry, and he'll walk through several practices for making that feedback actionable.


John Krewson
Sketch Development

John Krewson is the founder of Sketch Development Services, a St. Louis based software development studio that has helped dozens of companies adopt and apply Agile and DevOps principles and practices. He has been an active member of the Agile community since 2003 as a developer, ScrumMaster, development leader, product leader, and coach. John brings a creativity to his presentations that he's fostered through a prior career in acting, having appeared on Saturday Night Live in 1997.