STARWEST 2023 - Test Leadership

Leading and driving change in our companies, organizations, and teams can be as difficult as pushing a wet rope uphill! Even with the best processes and tools, we may not achieve our business and customer satisfaction goals when our environment is stuck in the status quo. Ultimately, transforming an organization is about changing culture. Our values, beliefs, goals, assumptions, purpose, priorities, and other factors influence culture. Test managers and leaders are critical players in driving cultural change. Mike Sowers will explore the key attributes of being a Test Transformation Leader...

Do you find it difficult to showcase the value of quality engineering initiatives to your business and C-suite? Are you curious about how to measure the true cost of defects on productivity, customer satisfaction, and profitability? Quality engineering contributes to multiple IT processes by identifying overlooked requirements, assessing code quality and deployment issues, and ensuring adequate test coverage prior to a release. However, knowing how to quantify, coalesce, manage, and report on defects is critical for success. Join Siva Kopparapu on a journey to discover how to shift the...

This talk will provide a glimpse into how continuous test pipelines co-exist and integrate with strategic low code test automation tools. Multiple testing teams, each owning distinct applications, are faced with the task of testing their own product as well as the interactions and behaviors with each other. Tight schedules and the challenge of finding the right skill set can be solved with the use of low code SAAS test automation tools. In this talk, Shai Srinivasan will share some of the challenges she and her team faced—how do these tools integrate with the enterprise's testing process...

According to a recent study, only about 40% of new tech leaders receive formal training when they become a boss for the first time. The rest are forced to get scrappy to quickly equip themselves with new skills, techniques, and mindsets to effectively transition into their new roles. About seven years ago, Neeta Sonnakul elected to start at CAQH and was the only QA automation staff member, and eventually built a vast QA team and currently heads the department. The organization had taken delivery of several poor-quality software releases of our flagship product from our development partner...

As a QA Manager, Stephanie McSwain has been on the lookout several times for automation engineers with a strong background in manual testing. But as it turns out, finding someone who fits that description is pretty difficult. There are plenty of people with coding skills, and that is awesome! However, manual software testing is like an art, and someone who is great at it is an incredibly valuable asset to any team. Even though manual testing requires a very different state of mind and skillset than writing automation code, manual testers are incredibly smart—and most of them are...

Artificial intelligence is the newest trend in software testing. But what is it, and how will it impact the tester's role, both today and in the future? What do you need to do to embrace this emerging technology? Tariq King will moderate this panel discussion to give you an opportunity to hear the opinions of industry leaders about AI in testing. You will have a chance to drive the debate, so come prepared with all your AI questions.

In many cases, it takes multiple metrics to get a complete picture of the status of a process, product, or service. A metrics dashboard accumulates a set of metrics associated with a decision. A dashboard allows the metric's customer to see, in a single collection, the relevant information. In this session, Linda Westfall will use the question, "are we done testing?" to illustrate an example of a metrics dashboard. She will also discuss each individual metric that makes up the dashboard and how they contribute information to help answer this question. These metrics will include testing...

As software delivery has evolved from monolithic, periodically released applications to microservices that are continuously deployed, our testing and validation practices need to evolve to support the new delivery models. An essential piece in this puzzle is the build and deployment pipelines that deliver the software to be tested and beyond. In this session, Kathleen Naughton and attendees will journey down the (yellow brick?) road to learn enough about build pipelines and deployments to ask the right questions. The questions that guide the consistent delivery of high-quality...

When Sathish Rajamani asked clients what were the top challenges in managing their ERP and CRM programs, regression and automation testing was one of the top three concerns. Performing automated testing for ERP applications like Oracle Cloud or SAP S/4 HANA or Salesforce had always been a challenge across the lifecycle. This session is a demonstration of how SmartBOTS helps clients to configure and test the business process leveraging the RPA (Robotic Process Automation) based technology. UI, API Driven, unattended testing leveraging BOTS has helped in assuring the quality of the ERP and...