From Defects to Dollars: Unveiling the Hidden Quality Costs Impacting Your Business

Do you find it difficult to showcase the value of quality engineering initiatives to your business and C-suite? Are you curious about how to measure the true cost of defects on productivity, customer satisfaction, and profitability? Quality engineering contributes to multiple IT processes by identifying overlooked requirements, assessing code quality and deployment issues, and ensuring adequate test coverage prior to a release. However, knowing how to quantify, coalesce, manage, and report on defects is critical for success. Join Siva Kopparapu on a journey to discover how to shift the perception of quality in your organization while focusing on continuous performance improvements. By building on a simple yet effective measure, defect removal efficiency (DRE), Siva will show you how you can elevate product quality while reducing the financial burden of defects. She’ll share secrets on a robust root cause analysis process. No need for extravagant tools or complex systems—Siva will show you how a single document can transform your defect management practices and propel your business forward.