According to a recent study, only about 40% of new tech leaders receive formal training when they become a boss for the first time. The rest are forced to get scrappy to quickly equip themselves with new skills, techniques, and mindsets to effectively transition into their new roles. About seven years ago, Neeta Sonnakul elected to start at CAQH and was the only QA automation staff member, and eventually built a vast QA team and currently heads the department. The organization had taken delivery of several poor-quality software releases of our flagship product from our development partner...
Neeta Sonnakul
Associate Director of Quality Assurance
Council for Affordable & Quality Health
Neeta Sonnakul has about 25 years of experience in Information Technology. First few years in development, then quality assurance experience working in various roles for several employers. She has built and led QA teams for companies such as Verizon Wireless, REI, DefyWire to name a few. She has built robust automation frameworks at organizations with manual testing tools and helped with transformation and the change in mindset. She built and led an agile automation testing team through a SAFe transformation for CAQH. She is heading the QA department in an Associate Director of Quality Assurance role at the Council of Affordable Quality Healthcare (CAQH) which is a D.C. based not-for-profit organization.