STARWEST 2019 - Quality Assurance
Customize your STARWEST 2019 experience with sessions covering quality assurance for software developers or testers.
Monday, September 30
Test Data: Mining, Morphing, Managing and Maintaining It!
NewAccording to the 2018/2019 World Quality Report, the number one challenge in applying testing to agile development is overcoming the challenges of creating, managing, and maintaining test environments and test data. Over 48% of respondents had issues with test data. As our systems complexity and time to market demands have increased, the appetite for resolving the test data issue can be diminished or be viewed as test data doesn’t really matter. Join Julie Gardiner as she shares the good, bad and ugly of test environments and data, defines an approach to establish where you are in terms of...
Testing Today's Web Applications: Tools You Can Use
NewIf you are a software tester today, chances are you're testing a website or web application. Whether you are testing in a browser, within a web “wrapper” framework like Electron, or even in a web app wrapped in a mobile application, your customers are using web apps and websites constantly—and they want them to work well. Our challenge in testing, of course, is to test as thoroughly and efficiently as we can, given our time and resource constraints. Chris Kenst will demonstrate some of his favorite free and inexpensive tools for testing web apps and share stories of using these tools in...
Test Design for Automation
Test automation is an essential element in modern system development. And test design can make or break automation efforts throughout the entire CI/CD pipeline. We want automated tests to find problems in a build quickly, run without a hitch, and be easily maintained. However, if tests are badly structured and unnecessarily detailed, you may have a hard time automating them—even with great tools and great technical expertise. Hans Buwalda explores how testers, both technical and non-technical, can design or restructure tests to make them suitable for automation. In this session, you’ll...
How to Break Software: Robustness Edition
Have you ever worked on a project where you felt testing was thorough and complete—all features were covered and all tests passed—yet in the first week in production the software had serious issues and problems? Join Dawn Haynes to learn how to inject robustness testing into your projects to uncover those issues before release. Robustness—an important and often overlooked area of testing—is the degree to which a system operates correctly in the presence of exceptional inputs or stressful environmental conditions. Dawn shows you how—by expanding basic tests and incorporating specific...
Data Analytics and Machine Learning
Do you have access to lots and lots of test, development, app, and service data—really big data—from client and cloud service log files, test execution results, and more? Then, you have a great opportunity to begin using data analytics and machine learning (ML) to gain new product quality insights. Bring your laptops and your sense of discovery as Eun Chang introduce analysis techniques and ML tools to help you develop new and potentially groundbreaking insights. First, she will present a fast-paced statistics primer for those with no prior data exploration experience and others looking...
Tuesday, October 1
Web Security Testing: The Basics and More
Web applications are often security critical or serve as front-ends for security critical applications, making web testing for vulnerabilities an essential part of software testing. Unfortunately, most software testers have not been taught how to identify web security issues while testing applications. Join Jeffery Payne as he shares what you need to know to security test web-based applications as part of your overall testing process. Learn about the most common web security vulnerabilities and how they are introduced into web code and exploited by hackers. Explore test techniques for...
Test Estimation in the Face of Uncertainty
PreviewAnyone who has ever attempted to estimate software testing effort realizes just how difficult the task can be. The number of factors that can affect the estimate is virtually unlimited. The keys to good estimates are understanding the primary variables, comparing them to known standards, and normalizing the estimates based on their differences. This is easy to say but difficult to accomplish because estimates are frequently required even when we know very little about the project—and what we do know is constantly changing. Throw in a healthy dose of politics and a bit of wishful...
Integrating Automated Testing into DevOps
In many organizations, agile development processes are driving the pursuit of faster software releases, which has spawned a set of new practices—DevOps. DevOps stresses communications and integration between development and operations, including rapid deployment, continuous integration, and continuous delivery. Because DevOps practices require confidence that changes made to the code base will function as expected, automated testing is essential. Join Jeffery Payne as he discusses the unique challenges associated with integrating automated testing into continuous integration/continuous...
Quality and Testing Measures and Metrics
To be most effective, leaders—including development and testing managers, ScrumMasters, product owners, and IT managers—need metrics to help direct their efforts and make informed recommendations about the software’s release readiness and associated risks. Because one important evaluation activity is to “measure” the quality of the software, the progress and results of both development and testing must be measured. Collecting, analyzing, and using metrics are complicated because developers and testers often are concerned that the metrics will be used against them. Join Mike Sowers as he...
Automation Framework Essentials
NewAutomation is critical in today’s software delivery lifecycle, and yet many organizations struggle to keep their automation running. How can we mitigate difficulties and get consistent automation runs and results we can trust? The secret is implementing a solid automation framework, but that isn’t as easy as it seems. Chris Loder has built several automation frameworks over his career and has learned what works—and, more importantly, what doesn’t. This tutorial will cover what an automation framework is, the benefits of having one, and the keys to a successful framework, including...
Driving Lessons for Test Automation Managers
PreviewIn order to support their automation team effectively, test managers must be able to recognize when the team is taking a ‘bad’ turn and know how to steer it back, or, when starting, know how to do things right from the very beginning. They don’t need to know all the technicalities, but they must know the basics of good automation and be able to explain to higher management what automation can or cannot deliver in order to secure and sustain their support. In this tutorial Seretta Gamba introduces the Test Automation Patterns Wiki and explains in detail the patterns test managers...
Wednesday, October 2
QADevSecOps: Leading a Quality-Driven DevOps Transformation
Have you wondered where QA professionals fit into a DevSecOps transformation? Stacy Kirk thinks they should champion the transformation. Regardless of where your company is on its journey to DevSecOps, quality must be at the forefront for optimal effectiveness and customer value. This means promoting feedback loops that use monitoring and reporting tools effectively, and most importantly, it means creating a culture of collaborative communication and continuous improvement. The role of the QADevSecOps practitioner must evolve from ensuring the quality of software to assessing the...
Conquering the Testing Challenges of Serverless Applications
PreviewServerless cloud applications are rapidly moving into the mainstream. In this model, teams focus on developing and deploying code on a known technology stack and runtime, with fixed interfaces for application, database, and network, and they offer the advantages of lower costs, faster development, and elastic growth. But testing serverless applications brings significant challenges to testers. Because the stack is typically maintained by the cloud provider, it is updated with new versions and security patches on a regular basis. Testers have to continuously test the stack...
Fuzz Testing for Fun and Profit
A software test is no better than the data that drives it. Fuzz testing is a great way to find buggy, exploitable, or otherwise bad code – and if you’re working with a native application that operates on file input, it’s a solved problem. Grab AFL or some other all-in-one suite, hit go, and profit! But what about web services? What about managed applications? For a service-based developer, fuzz testing your HTTP serving layer isn’t all that interesting if you’re running on the latest version of Apache. Fuzz testing your application along its interface boundaries, though? Very interesting...
From Zero to AI Hero
PreviewAI is here. Will it take over your job? Is it possible to make it beneficial, not detrimental to your career? Kevin Pyles and his team jumped right into the AI universe. Untrained and inexperienced, they realized immediately that they knew nothing, but they were motivated to learn and experiment so they could be part of this revolution. Kevin will show you how his team went from little knowledge of machine learning algorithms, artificial intelligence, and, in some cases, even programming and automation to implementing custom automation frameworks, data analytics, and machine...
You, Inc.: Building Your Life's Development Plan
PreviewWe all spend enough time thinking about the next feature and its development plan. Days, months, and sometimes years go by working on things that are a priority for our team and company. But how much time do we spend on discovering what is crucial for us and our own development? We can give more when we are at our best. This is not limited to career aspirations, but also applies to work-life balance, as it takes a family and a team to make anyone successful. Aprajita Mathur will work with you in a live session to build your own development plan. She will discuss six strategies that...
AI in Testing: A Moderated Panel Discussion
Artificial intelligence is the newest trend in software testing. But what is it, and how will it impact the tester's role, both today and in the future? What do you need to do to embrace this emerging technology? Adam Auerbach will moderate this panel discussion—which will include Jason Arbon, Jennifer Bonine, and Tariq King—to give you an opportunity to hear the opinions of industry leaders about AI in testing. You will have a chance to drive the debate, so come prepared with all your AI questions.
What's That Smell? Tidying Up Our Test Code
We are often reminded by those experienced in writing test automation that code is code. The sentiment being conveyed is that test code should be written with the same care and rigor that production code is written with. However, many people who write test code may not have experience writing production code, so it’s not exactly clear what is meant. And even those who write production code find that there are unique design patterns and code smells that are specific to test code. Join Angie Jones as she presents a smelly test automation code base littered with several bad coding practices...
Testing AI-Based Systems: A Gray-Box Approach
Testing artificial intelligence- and machine learning-based systems presents two key challenges. First, the same input can trigger different responses as the system learns and adapts to new conditions. Second, it tends to be difficult to determine exactly what the correct response of the system should be. Such system characteristics make test scenarios difficult to set up and reproduce and can cause us to lose confidence in test results. Yury Makedonov will explain how to test AI/ML-based systems by combining black box and white box testing techniques. His "gray box" testing approach...
Enterprise DevOps: Reducing Big-Bang Integrations in Global Organizations
PreviewSix or seven years ago, the norm for update rollouts was a single Microsoft Windows OS release every three years being validated with an annual tick-tock cadence of Intel CPUs. About three years ago, new OSes started to be released twice a year, with new platforms developed several times a year. For us at Intel, this meant we had to increase the speed of our integration and test processes up to tenfold. At the time, our scaling challenges included slow software delivery mechanisms, inefficient testing strategies, and lengthy times to find and fix bugs. If we were going to meet the...
Thursday, October 3
Internet of Things: Changing the Way We Test
The internet of things (IoT) brings connectivity to a range of previously non-internet-enabled physical devices and real-world objects. This shift has an impact testing—changing what we test, when we test, and the way we test. For one thing, once you’re in the real world, the number of possible issues explodes due to environmental conditions. Just like a race car must adjust its tires for different track conditions, IoT devices must account for environmental factors such as temperature and humidity to prevent unanticipated failures. Jane Fraser believes that for the IoT to be successful,...
Driving Quality with the "Yes, If ..." Mentality
It can be easy to feel like the villain when you work in testing and QA. After all, part of the job is to point out when things are broken, people have made mistakes, timelines aren't realistic, or a plan just can't work. But if your team feels like you're a frequent naysayer, trust can and will erode, and quality suffers because of it. If you find yourself constantly saying, "No, because ..." and being the baddie, it's time to reframe how you approach your team's ideas and development processes. Join Jane Jeffers as she talks about the power of instead saying, "Yes, if ..." and what this...
Evolve Your Testing the Pokémon Way
How can you know that your services will handle the requests of millions of users a day? Or that making a fundamental change to one of your technologies won’t break your user experience? The answer: By having your entire team use and build on a phased approach to testing the right pieces at the right time. The Pokémon Company International services group develops and updates the services used for logging into the Pokemon.com website and applications like Pokémon Go and Pokémon TV. Since the launch of Pokémon Go in 2016, their quality-focused team has worked to develop strategies that...
Smart Testing with AI Using Data Mining
PreviewThe approaches to testing are continuously evolving as we try to keep up with the application needs of today’s users. Our industry is facing a new paradigm where AI is helping achieve scale, coverage, and business impact for many organizations that have been primarily focused on finding defects and refactoring test cases. Are your teams struggling to figure out how to leverage AI to improve their testing? To successfully do this, you must first understand one of AI’s underpinning foundations: data mining. Lorna Smyth will explain the fundamentals of data mining and how it is the...
Before and After You Say ‘I Do’ to Docker
PreviewDocker is the most popular containerized solution being used in the software industry for development. Like any other test automation tool, however, implementation can get complicated, tricky, and unmaintainable if all you understand is the record-and-playback features or think it is the same as using a virtual machine. Whether you are already using Docker for your automation needs or plan to start using it soon, join Aprajita Mathur as she shares her journey of using Docker for testing complex and constantly evolving data analysis pipelines. She will discuss basic concepts of...
Continuous Performance Testing: A Tale of Two Worlds
PreviewOnce upon a time, in a land far away, application performance was a differentiator in the market. But in today's competitive landscape, having a highly responsive and scalable application is a basic expectation. Performance no longer lives on the fringe of the quality world, and it is becoming more common for organizations to include performance testing as part of their CI/CD pipelines. However, engineers are faced with a common dilemma: Do they implement small and simple performance tests that may not be very realistic but are fast and reliable in the build pipeline, or do they...
Scaling Quality through Community Leadership
PreviewModern software development organizations often build teams around features. Unfortunately, these teams tend to become siloed, building tools and processes without being aware of how other teams have solved the same problems. As quality and test engineers are federated out to these feature teams, quality itself becomes decentralized. And as an organization scales, this fragmentation can put product health at risk. How does an organization provide guidance and standards to decentralized teams? How can information, tools, and resources be shared among quality engineers? Can we bring...
De-Risking the Deployment Process
PreviewIn a world of continuous delivery, deployments happen faster than ever. But while every organization wants to move faster, many teams struggle to keep up with digital consumers’ expectations for quality. Join Philip Soffer to learn how smaller companies can reduce risk in their deployment processes by combining automation with human insight and performing functional and nonfunctional tests in a synchronized process. Using real-world examples, Philip will discuss the interactions among continuous integration, automated functional testing, crowd testing, feature flagging, and...
Are You Ready for Your Digital Transformation?
Many organizations have embarked on a digital transformation in order to stay competitive and gain market share. Whether it is enabling access to legacy applications via a web front end or a migration to the cloud, the journey is complex and requires comprehensive testing. To begin with, most systems use responsive web design to accommodate for the myriad mobile devices retail customers use. How do you test for interoperability across these multiple digital footprints? What about UI testing? ADA compliance? And many digital transformations make use of a microservices architectures using...