STARWEST 2019 Concurrent Session : Capturing Testing with 3 Magic Words

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Wednesday, October 2, 2019 - 2:45pm to 3:45pm

Capturing Testing with 3 Magic Words

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Testers tend to be innately curious creatures. Being curious and evaluating risks—that is what the testing job is about. Often it is the statement “I don’t know” that drives our curiosity in testing. We don’t really know if it’s a good “I don’t know” or a bad “I don’t know” until we start communicating with others. Part of being a great tester is becoming comfortable with saying “I don’t know” and explaining what that means so that people remain confident in you. Join Janna Loeffler as she talks about when it is okay to say “I don’t know," when it’s not okay to say “I don’t know,” and how to best say it so that it's useful. Learn how to help others understand what your “I don’t know” means or doesn’t mean, and find out for yourself not only how to push past the fear of not knowing, but how to embrace your curiosity.

Ultimate Software

Janna Loeffler has more than fifteen years of software quality experience. She holds a bachelor's degree in computer engineering and a master's degree in business administration. Working in a variety of software engineering roles, including development, testing, quality assurance, and DevOps, has provided her with a holistic view of software engineering. She has worked on a wide variety of products, such as industrial controls, embedded medical devices, websites, mobile applications, and theme park attractions. Janna has a passion for helping people build high-quality software more efficiently.