STARWEST 2019 - Test Leadership
Monday, September 30
Critical Thinking for Software Testers
Critical thinking is the kind of thinking that specifically looks for problems and mistakes. Regular people don't do a lot of it. However, if you want to be a great tester, you need to be a great critical thinker. Critically-thinking testers save projects from dangerous assumptions and ultimately from disasters. The good news is that critical thinking is not just innate intelligence or a talent—it's a learnable and improvable skill you can master. Michael Bolton shares the specific techniques and heuristics of critical thinking and presents realistic testing puzzles that help you practice...
Test Fundamentals: Relating Requirements and Risk to Testing and Test Design
NewTesting is fundamentally associated with understanding requirements and risk. We use test design techniques to deliver what is required by our customers, and we use testing to help our customers assess risk at every stage of the software’s life. These goals give us a focus for what to test and what to report, but they also present tricky and changing targets. Join Isabel Evans to practice using test design techniques in multiple ways, not just to design tests for execution, but also to understand risks, clarify requirements, and report the information that is most useful to our team and...
Agile Test Team Leadership: From Concept to Product
Today, many agile organizations are making a terrible error. They are assuming there is no place for test management and leadership in agile, self-directed team contexts. Mary Thorn and Bob Galen beg to differ with this view and believe a strong need exists for testing leadership in agile organizations—just different from the way we’ve typically approached it. Join Mary and Bob as they explore what excellent test team leadership looks like in agile contexts. Explore the aspects of self-directed teams and the implications to your previous leadership styles. Look under the covers of Scrum...
Test Design for Automation
Test automation is an essential element in modern system development. And test design can make or break automation efforts throughout the entire CI/CD pipeline. We want automated tests to find problems in a build quickly, run without a hitch, and be easily maintained. However, if tests are badly structured and unnecessarily detailed, you may have a hard time automating them—even with great tools and great technical expertise. Hans Buwalda explores how testers, both technical and non-technical, can design or restructure tests to make them suitable for automation. In this session, you’ll...
Tuesday, October 1
Testing Transformation: The Art and Science for Success
Technologies, testing processes, and the role of the tester have evolved significantly in the past few years with the advent of agile, DevOps, and other new technologies. It is critical that we testing professionals evaluate ourselves and continue to add tangible value to our organizations. In your work, are you focused on the trivial or on real game changers? Jennifer Bonine describes critical elements that help you artfully blend people, process, and technology to create a synergistic relationship that adds value. Jennifer shares ideas on mastering politics, maneuvering core vs. context...
Holistic Performance Testing for Modern Applications
NewWith the advent of frameworks like Angular, React, and Vue, the landscape of application performance has changed significantly in terms of testing and measurement. Gone are the days of measuring response time as a single value based on back-end performance. In modern web and mobile applications, additional layers need to be peeled apart at the front end to truly understand its performance characteristics. Traditional approaches to performance testing are no longer sufficient to provide a delightfully responsive user experience. Join Kaushal Dalvi as he details new developments in the...
Success with Test Automation Projects: A People-driven Approach
NewAs we face increased demands for speed, change and technical excellence—the pressure, and the need for automating aspects of testing increases. But, successful test automation is not just about selecting and implementing tools and a technical infrastructure. People ensure the success or failure of the automation project; they must drive the project. Join Isabel Evans as she shows you how to make your test automation projects people-driven, by focusing on two vital but often neglected elements of any automation project: attitudes towards automation and experiences of automation. What...
Quality and Testing Measures and Metrics
To be most effective, leaders—including development and testing managers, ScrumMasters, product owners, and IT managers—need metrics to help direct their efforts and make informed recommendations about the software’s release readiness and associated risks. Because one important evaluation activity is to “measure” the quality of the software, the progress and results of both development and testing must be measured. Collecting, analyzing, and using metrics are complicated because developers and testers often are concerned that the metrics will be used against them. Join Mike Sowers as he...
Automation Framework Essentials
NewAutomation is critical in today’s software delivery lifecycle, and yet many organizations struggle to keep their automation running. How can we mitigate difficulties and get consistent automation runs and results we can trust? The secret is implementing a solid automation framework, but that isn’t as easy as it seems. Chris Loder has built several automation frameworks over his career and has learned what works—and, more importantly, what doesn’t. This tutorial will cover what an automation framework is, the benefits of having one, and the keys to a successful framework, including...
Driving Lessons for Test Automation Managers
PreviewIn order to support their automation team effectively, test managers must be able to recognize when the team is taking a ‘bad’ turn and know how to steer it back, or, when starting, know how to do things right from the very beginning. They don’t need to know all the technicalities, but they must know the basics of good automation and be able to explain to higher management what automation can or cannot deliver in order to secure and sustain their support. In this tutorial Seretta Gamba introduces the Test Automation Patterns Wiki and explains in detail the patterns test managers...
Wednesday, October 2
QADevSecOps: Leading a Quality-Driven DevOps Transformation
Have you wondered where QA professionals fit into a DevSecOps transformation? Stacy Kirk thinks they should champion the transformation. Regardless of where your company is on its journey to DevSecOps, quality must be at the forefront for optimal effectiveness and customer value. This means promoting feedback loops that use monitoring and reporting tools effectively, and most importantly, it means creating a culture of collaborative communication and continuous improvement. The role of the QADevSecOps practitioner must evolve from ensuring the quality of software to assessing the...
Keynote - Making the Career Transition from Software Testing to Data Science
A decade ago Microsoft had over twelve thousand full-time testers, and when you added up all the contract and outsourced testers too, there were more software test engineers than developers. The test automation solutions alone had more than a hundred million lines of code. However, that process was built for a company that would release a new version of a monopoly-scale product once every three years and ship it on a CD. That world had already begun to change, and Microsoft was missing the boat. When Microsoft tester Ken Johnston first encountered agile development and DevOps, he realized...
The Who, What, Where, When, and How of Test Strategies
What is a test strategy, and how do you develop one? Join Janna Loeffler as she talks through developing a test strategy. She’ll discuss how different software development methodologies influence your test strategy, as well as how techniques like common and coordinated test planning and risk-based testing can be applied to the creation of your test strategy to improve its quality. Janna will also detail how to develop a test strategy when working with different team dynamics; for example, does your test strategy look different for internal teams versus developing a test strategy when...
Fuzz Testing for Fun and Profit
A software test is no better than the data that drives it. Fuzz testing is a great way to find buggy, exploitable, or otherwise bad code – and if you’re working with a native application that operates on file input, it’s a solved problem. Grab AFL or some other all-in-one suite, hit go, and profit! But what about web services? What about managed applications? For a service-based developer, fuzz testing your HTTP serving layer isn’t all that interesting if you’re running on the latest version of Apache. Fuzz testing your application along its interface boundaries, though? Very interesting...
You, Inc.: Building Your Life's Development Plan
PreviewWe all spend enough time thinking about the next feature and its development plan. Days, months, and sometimes years go by working on things that are a priority for our team and company. But how much time do we spend on discovering what is crucial for us and our own development? We can give more when we are at our best. This is not limited to career aspirations, but also applies to work-life balance, as it takes a family and a team to make anyone successful. Aprajita Mathur will work with you in a live session to build your own development plan. She will discuss six strategies that...
Capturing Testing with 3 Magic Words
Testers tend to be innately curious creatures. Being curious and evaluating risks—that is what the testing job is about. Often it is the statement “I don’t know” that drives our curiosity in testing. We don’t really know if it’s a good “I don’t know” or a bad “I don’t know” until we start communicating with others. Part of being a great tester is becoming comfortable with saying “I don’t know” and explaining what that means so that people remain confident in you. Join Janna Loeffler as she talks about when it is okay to say “I don’t know," when it’s not okay to say “I don’t know,” and how...
Thursday, October 3
Fun as a Productivity Tool
We should all just be professionals and do our jobs, right? There's no need for fun at work as long as everyone comes in and does their hours, right? As long as we have our processes to cover the work needed, we're good, right? Wrong! Kristoffer Nordström will show you why we need to have fun at work, why simply following the processes isn't always right, and, yes, why we sometimes need to bend the rules just a little to get things done. New research and insights into humanistic approaches have illuminated concepts such as grit and drive, which attempt to explain what motivates people. We'...
Making the Marriage of Product and Engineering Thrive
PreviewBy now you have probably heard that there should be a healthy tension between the product and engineering teams. The key word there is "healthy"—when this relationship is unhealthy, silos tend to form, ideas may be thrown over the wall, and a lack of ownership can develop. But what exactly goes into making this relationship work? Vidya Dinamani and Heather Samarin will explore this question and provide the product perspective in not just identifying and overcoming the root causes of most dysfunctions, but getting on the path to thriving. They will share examples from their...
Mainframe Continuous Delivery: A Journey to the Left Side
PreviewDevOps and continuous delivery have produced exceptional results in the industry, and most of this success has been in the area of distributed systems. Tim Wheeler will discuss identifying problems delivering products in a large, integrated, legacy systems environment with PL/I, COBOL, IMS, and large-batch testing. Tim will talk about the journey his company, State Farm, took toward development and implementation of a plan to address inefficiencies in their delivery mechanism and to adopt modern DevOps practices and tools. You'll leave with a greater understanding of mainframe...
Driving Quality with the "Yes, If ..." Mentality
It can be easy to feel like the villain when you work in testing and QA. After all, part of the job is to point out when things are broken, people have made mistakes, timelines aren't realistic, or a plan just can't work. But if your team feels like you're a frequent naysayer, trust can and will erode, and quality suffers because of it. If you find yourself constantly saying, "No, because ..." and being the baddie, it's time to reframe how you approach your team's ideas and development processes. Join Jane Jeffers as she talks about the power of instead saying, "Yes, if ..." and what this...
Scaling Quality through Community Leadership
PreviewModern software development organizations often build teams around features. Unfortunately, these teams tend to become siloed, building tools and processes without being aware of how other teams have solved the same problems. As quality and test engineers are federated out to these feature teams, quality itself becomes decentralized. And as an organization scales, this fragmentation can put product health at risk. How does an organization provide guidance and standards to decentralized teams? How can information, tools, and resources be shared among quality engineers? Can we bring...
Storytelling in the Age of AI
Around the world, citizens are actively engaging in civic tech, social robots are tweeting, and veteran storytellers are capturing and curating stories in new and dynamic ways using virtual and augmented reality. This explosion of tools, sources, voices, and data is indicative of a new, more collaborative era for storytelling. But is the public getting quality stories? Join award-winning storyteller and entrepreneur Davar Ardalan for a dynamic look at the intersection of emerging technology, transparency, and inclusivity in media. The founder and storyteller-in-chief of IVOW, a cultural...
Reception and Summit Kickoff: As a Leader, What Is Keeping You Up at Night?
Kickoff the Testing & Quality Leadership Summit with a reception and some networking.
Friday, October 4
Creative Trespassing: Sneaking Your Spark into Your Work Without Getting Busted
As co-creator of the internationally viral campaign #ItWasNeverADress, Tania Katan knows the power of sneaking creativity into spaces where it belongs but isn’t always a priority in order to start a creative revolution! She will share uniquely developed exercises for flexing your creative muscles, funny stories from the frontlines of a productive disruptor and enough inspirational shouting to make your high school soccer coach crack a smile. You will leave this talk with tools for embracing your inner cape crusader and engaging in your everyday work and life with more gusto, curiosity,...
Societal Influence on the Gender Imbalance in Technology
When we look at today's gender imbalance in the tech field, it's easy to doubt ourselves and wonder if we even belong. However, the fact of the matter is that at one point in time, women dominated technology. Not only did we outnumber men, but we excelled - to the point that tech was considered a woman's sport. So, what changed? How could we have possibly gone from the initial innovators and dominating force of tech to now being vastly underrepresented? Let's take a trip back to the 1980’s, the period where there was a sharp decline in the number of women entering the tech field. You'll be...
The Power of Collective Experience
Bring your biggest challenges to this session and tap the wisdom of others. In this immersive session, you will tackle some of the most widely mentioned challenges brought to light from the group. Whether it’s a software testing conundrum, a project setback, a management blocker, a group or team dysfunction or an interpersonal hurdle, all of these can slow our progress and reduce our effectiveness. And when we hunt for options, we all have blind spots and biases that prevent us from thinking out of the box and finding new and different solutions. Typically the best ideas come from...
Think Tank Discussion Part I, II, III, and Wrap-Up
Join your peers in an engaging and highly interactive discussion about the issues that concern you most. Using answers to the question—"As a Leader, What Is Keeping You Up at Night?"—posed at Thursday’s evening reception, participants will form small groups to work on finding solutions to pressing test management issues. Discussions will review identified issues and barriers to change, and focus on innovative strategies and practical next steps. At the end of the think tank discussion, all feedback will be collected and posted online to encourage further collaboration....
Panel–Career Superpowers
Let’s discuss and define the most important career superpowers for women. Hear what industry professionals, leaders, and idea disruptors think the important career superpowers are for women in 2019 and going forward.