STAREAST 2023 - User Experience (UX) Testing

Despite the massive efforts around testing phases, pyramids, vegetables, periodic table, etc., users keep finding bugs, which leads to poor CX. Testing is an activity; quality is the goal. We’ve been focused on making the activity better, but that didn’t improve quality. In this session, Alex Martins will discuss his best efforts and experiences around testing and never being able to achieve the dream of software quality. Alex has been on projects that spent more money on testing than on development, and still didn’t catch all bugs. He's thrown AI/ML into my testing lifecycle and still...