STAREAST 2023 - FAQs | TechWell

Conference archive

Frequently Asked Questions

About the Conference

Q. How do I become a conference sponsor?

Conference sponsorship opportunities are available; for more information click here.

Q. What should I expect if I have dietary restrictions?

Most conference registration packages include continental breakfast and lunch. For special dietary restrictions, please visit the conference help desk to notify the staff.

Q. How do I access the conference proceedings?

2021 and beyond: Most conference sessions, keynotes, Industry Technical Presentations, and various other decks are available in the virtual conference environment for that individual conference event. Tutorial decks will have been shared with registered tutorial attendees via email prior to the start of the conference. If you need additional help after receiving the instructions, please contact client support at [email protected].

Pre-2021 events: Most conference keynote, tutorial, and concurrent session PDF presentations are available through the conference “Alumni Hall.” To access these presentations, please either login or create an account at using the same email address that you used to register for the conference. Detailed instructions will be emailed to you both before and after the conference takes place. If you need additional help after receiving the instructions, please contact client support at [email protected].

Q. How may I become a conference speaker?

Opportunities to speak at this conference are already closed. However, alternate speaking opportunities are available for other upcoming events; click here for more information.

Q. What is a typical daily schedule?

Sunday: Pre-Conference Training Classes begin from 8:30am-5:00pm with lunch at noon

Monday & Tuesday: Attend either a full-day Tutorial or two half-day Tutorials from 8:30am–4:30pm, with lunch at noon, and a welcome reception starting at 4:30pm

Wednesday & Thursday: Start your day with a keynote at 8:30am, then choose from a variety of 60 min concurrent sessions held throughout the day with refreshment breaks and lunch. Meet with solution providers throughout the day in the Expo and participate in the Expo games and evening Expo reception.

Friday: Participate in the Testing & Quality Leadership Summit, WREST Bonus Session, or Women Who Test event from 8:30am–4:30pm

Q. Will there be a live virtual conference?

If a virtual option is offered you will see that information on our website. Very often we do have a virtual option for those who are unable or unwilling to travel.

Q. What are the registration desk hours at the conference?

Sunday: 7:30am–5:00pm
Monday: 7:00am–5:00pm
Tuesday: 7:30am–5:30pm
Wednesday: 7:00am–5:30pm
Thursday: 8:00am–3:00pm
Friday: 7:30am–3:00pm

Q. What is the recommended conference attire?

Casual, comfortable attire is recommended for both speakers and attendees. In May, the weather in Orlando typically ranges from the 80s during the day to mid 60s at night (Fahrenheit). We recommend bringing a light jacket or sweater for the evenings or varying temperatures in the hotel. To check the current weather in Orlando, please click here.

Q. Will wifi be available at the conference?

For your convenience, complimentary wifi is available in the conference wifi lounge area.

Q. What are the conference registration fees and what do they cover?

Click here to view the pricing and packages page. Most packages also include a complimentary breakfast and lunch while you are at the conference.

Q. What is TechWell's cancellation policy?

Registrations cancelled after Friday, March 31, 2023, are subject to a 20% cancellation fee. No cancellations or refunds may be made after Friday, April 7, 2023. Substitutions may be made at any time before the first day of the program. TO CANCEL: Call the Client Support group at 904.278.0524 or 888.268.8770, or email us at [email protected].

Q. How do I register a group of multiple people?

To register a group of multiple people, please call the Client Support Group at 888.268.8770 or 904.278.0524, or email us at [email protected].

Q. How do I receive confirmation of my registration?

Upon registration (via online, phone or email), a registration confirmation is immediately emailed. Please call the Client Support group at 904.278.0524 or 888.268.8770, or email us at [email protected] if you do not receive your confirmation email.

Q. What types of discounts are offered for this conference?

TechWell has attractive discount offers. Discount options include early bird pricing for early registrations, alumni discounts, group discounts, and more. Please click here for the most up to date pricing and the complete list of ways to save. 

Q. Should I bring a laptop computer?

A laptop is not required for the conference so the decision to bring a laptop is up to you. Some tutorials, however, do require laptops and are clearly designated on those tutorial description pages. If you decide to bring a laptop for note taking or personal use, internet access may not be available in sessions or classrooms. Please note that TechWell does not provide storage or take responsibility for laptops or other personal items at the conference.

About TechWell

Q. How can I contact TechWell?

Contacting TechWell is easy. You may use any of these methods to reach us:

  • Live chat us—please check the lower right-hand side of your screen for current chat availability.
  • Email us at [email protected],
  • Call us at 904.278.0524 or 888.268.8770,
  • Fax us at 904.278.4380, or
  • Reach us by mail at 841 Prudential Dr, 12th Floor, Jacksonville, FL 32207

Q. Who is TechWell?

TechWell helps software and IT professionals develop and deliver better software by providing a hub of expertise shared through international software conferences, training, publications, and online communities.

Producing some of the industry's most respected software development and testing conferences, delivering expert-led training, offering highly rated publications, and providing interactive community websites, TechWell strives to expand the universe of software development skills and information.

We connect you to the experts and knowledge needed to build and deliver great software applications and systems.

Q. I have dietary restrictions, how is this addressed at public trainings or conferences?

We strongly encourage you to advise us after you register of any dietary restrictions you may have. We want to ensure that you have proper food during your training to support your learning goals. We cannot guarantee that all venues can support all dietary requests, but with advance notice, we can provide options and develop a plan for your meals. Requests like vegan, vegetarian, no pork, no alcohol, Kosher, and gluten free are typically easy for hotels to provide.

About Hotel & Travel

Q. Is parking included in my conference registration fees?

If you are traveling to the conference and parking at the conference hotel, you will need to pay the hotel’s daily parking rate.

Q. Will I be guaranteed a room at the conference hotel?

Discounted hotel rooms at the conference hotel are available on a first-come first-serve basis. Early hotel reservations are highly recommended. The hotel room block will be closed completely on April 7, 2023, but rooms may sell out before the deadline date. For more information click here.

Q. What should I do if the conference hotel is completely sold out of rooms?

We do our best to keep rooms available at the conference hotel until the room block deadline date of April 7, 2023. However, if you are trying to reserve a room and the hotel is completely sold out, we recommend using your preferred travel site for the best deals and closest alternates to the conference hotel.

Q. Once I get to the hotel, how will I know where to go for the conference?

Once you arrive at the hotel, conference signs will direct you to the conference help desk. If you have difficulty finding this location, please go to the hotel lobby and the hotel staff can direct you to the conference help desk area.

Q. How can I reserve a discounted room at the conference hotel in Orlando?

Take advantage of the conference rate at the Rosen Centre Orlando by booking your stay online or by calling 800.204.7234. Be sure to mention STAREAST to secure our special conference room rate. See even more travel information on the conference's hotel and travel page.