Finding Success with Test Process Improvement
When you go on a road trip and want to plan your journey, you need to know where you are, where you want to go, and why you want to go there. You need the same things when you want to improve your test process. It doesn’t matter whether you are agile, waterfall, or part of a Test Center of Excellence, you need to assess the current state of the process, your goal, and how to implement the improvements. Gitte Ottosen takes you through some of test process improvement frameworks—TMMI, TPI, and a low level lean approach—so you can compare the different frameworks and choose your own way. The assessment is only the foundation. It gives you an indication of your current position and can be input for a roadmap for reaching higher maturity. The most important key to success when implementing test process improvement is the people who are going to implement it. Without ownership and commitment, the process will never become an integrated part of the daily work within the teams and projects. Gitte introduces tools and practices for identifying your goal, creating your roadmap, making your journey happen—and ensuring ownership and commitment in the organization.
Gitte Ottosen is a managing consultant at Capgemini-Sogeti Denmark, a company that delivers test consultancy. As a career tester, Gitte has twenty years’ experience in test engineering, test management, and process improvement in both traditional and agile contexts. She has worked in test process improvement, first as a test architect/manager and more recently as a test coach in shipping, the public sector, and health care. As a self-confessed test evangelist who preaches the need for a structured and committed approach to testing, Gitte is a strong advocate for a context-driven approach, a role requiring profound professional insight, passion, and persistence.