Better Software West 2018 - Test Management
Customize your Better Software West 2018 experience with sessions covering test management.
Monday, June 4
Agile Managers: Nurture Your Teams to Thrive
For most managers Agile is a totally different way of work that requires a particular style of leadership. However, agile transitions often fail to provide adequate guidance on how a manager fits into an agile organization. Your role and responsibilities need to change as the organization changes. You must learn to coach, remove obstacles, and model new styles of communication. In this interactive session, learn how you can flourish as an agile manager as you nurture your teams to thrive. Join seasoned leadership coach Selena Delesie as she discusses the differences between traditional and...
Lean Software Development: Principles and Practices
Lean software engineering emphasizes continuous delivery of high-quality applications. Ken Pugh explains the basic principles and practices of lean software development, concentrating on developing a continuous flow by eliminating delays and loopbacks; delivering quickly by developing in small batches; emphasizing high quality which decreases delays due to defect repair; making policies, process, and progress transparent; optimizing the whole rather than individual steps; and becoming more efficient by decreasing waste. Ken describes lean’s emphasis on cycle time rather than resource...
Lean/Agile Data-Driven Decisions Demystified
For many agile practitioners, software metrics beyond a burndown chart are little understood or, perhaps, very scary because poor metrics can be worse than no metrics. In this enlightening session, Larry Maccherone explores how you and your organization can use metrics to bring management and lean/agile teams closer rather than allowing metrics to become a wedge that drives them into conflict. Larry covers the entire lifecycle of the metrics process—from metric selection to reporting data. Join Larry to gain an understanding of a wide range of concepts including common (101-level) metrics...
Rethinking Your Retrospectives
The retrospective is the most important ceremony that an agile team performs. Continuous improvement ideas, team health concerns, organizational impediments, and shared wins are brought to light and explored during a retrospective. This is the heart of agile. Ryan Ripley says that if you aren’t doing retrospectives, you’re missing an incredible opportunity to collaborate and improve as a team. Learn how to get started with retrospectives and take away solid action items to get this important tool implemented on your team. For those already using retrospectives—but still unsure how to get...
Creating a High-Performance Agile Team
Many teams have a relatively easy time adopting the tactical aspects of agile methodologies. Usually a few classes, some tools’ introduction, and a bit of practice lead teams toward fairly efficient execution. However, these teams are quite often simply going through the motions—neither maximizing their agile performance nor delivering as much value as they could. Borrowing from their experience and lean software development methods, Bob Galen and Mary Thorn explore high-performance team patterns, which are the thinking models of mature agile teams, including large-scale emergent...
The Lost Art of Live Communication: Get Connected to Your Customers
Have you ever been in the same room with co-workers and sent them a Slack or text message instead of having a live conversation? Many people are starting to prefer virtual or instant chat messaging to live conversations, but live communication can get better results at work—and with your customers. As technology professionals, we often focus more on technical skills and ignore the important communication skills. Join Jennifer Bonine to see how to make the most of—and get the best results from—your live conversations. Jennifer shares a toolkit to help you assess your core communication...
Tuesday, June 5
What DevOps Means for Testers and Testing
DevOps is more than a buzzword or a passing fad. It's a radically new approach to rapidly deliver high-quality software applications. However, many organizations don’t fully grasp the magnitude of this change or what it means for everyone involved in the software development lifecycle. Jeffery Payne says that DevOps—when done right—drives higher quality and efficiency into software development, software testing, and application management activities. It empowers teams to remove impediments to quality and productivity throughout the entire software lifecycle. However, when DevOps is done...
Leaders: Getting Real without Getting Fired
Are important words often left unsaid at your place of work? Do you feel like you're navigating a complex maze in conversations? Does your message tend to miss the mark with co-workers, who increasingly seem to be impediments to your reaching your goals? Trust and communication issues within the workplace can hollow out an organization. When organizations suffering from a lack of trust, it costs them speed, productivity, and collaboration. Join Allison Pollard and Marcus King as they share models to evaluate your own behaviors and facilitate activities to help you find your voice for...
Chartering Agile Teams: Conditions for Success
Team charters are essential, but there's no specific formula for how to effectively create them or what to include. Each element of the team charter is specific to each team. There can be a framework for developing the charter, but it must be a collaborative effort of—at a minimum—the members of the team. Join Doc List as he shares his often-used framework, the key steps in crafting a charter, and the activities that are a must for the process. Explore aspects of setting specific constraints or criteria for the team, particularly Definition of Done and Definition of Ready, and see examples...
What's Your Leadership IQ?
Have you ever needed a way to measure your testing leadership IQ? Or been in a performance review where the majority of time was spent discussing your need to improve as a leader? If you have ever wondered what your core leadership competencies are and how to build on and improve them, Jennifer Bonine shares a toolkit to help you do just that. This toolkit includes a personal assessment of your leadership competencies and the evolution of testing and testing leadership. Join Jennifer as she explores a set of eight dimensions of successful leaders, provides suggestions on how you can...
Agile Project Failures: Root Causes and Corrective Actions
Sold Out!Agile initiatives always begin with high expectations—accelerate delivery, meet customer needs, and improve software quality. The truth is that many agile projects do not deliver on some or all of these expectations. If you want help to ensure the success of your agile project or to get an agile project back on track, this tutorial is for you. Jeffery Payne discusses the most common causes of agile project failure and how you can avoid these issues or mitigate their damaging effects. Poor project management, ineffective requirements development, failed communications, software development...
What You Need to be SAFe: Implementing Enterprise Agile
PreviewMaybe you are curious about SAFe—what it’s all about and why you might adopt it. Perhaps your organization is heading toward—or in the middle of—a SAFe transformation and you have questions. If so, join Francie Van Wirkus and Claudia Marquette as they discuss SAFe. Learn to use a proven inquiry strategy, designed to help you and your stakeholders have productive discussions about your work, its current state and its ideal state, and your customers. When you better understand the flow of your work, and you understand all the customers who derive value from it, you can make smarter...
The Tester's (New) Role in Agile Development
Avoiding siloed development is a tricky business. It’s so easy for agile teams to fall into the rut in which testers only do traditional testing activities, and programmers strictly do their time-worn coding activities. Rob Sabourin shares a number of examples of how testing skills can be applied to a wide variety of activities in an agile project. Testers are among the most skilled team members in story grooming, elicitation, and exploration. Risk analysis in self-organized agile teams empowers testers to drive design decisions. A tester’s affinity analysis skills help clear the way for...
Wednesday, June 6
Use DevOps Principles to Transform Culture
PreviewAt the heart of DevOps is the idea that organizations break down silos and teams work together to innovate faster, reducing the length of feedback loops and delivering value faster. Ashley Hunsberger describes how Blackboard is using DevOps principles—collaborative practices, iterative improvements, incremental testing, and more—to transform their development culture so everyone owns quality. Big change does not happen overnight, so they learned to make smaller changes that support the overall vision. Join Ashley as she lays the groundwork for iterative and continuous improvement...
Five (Oops! I Mean Six) Mistakes Leaders Make
PreviewThe world of work is transforming at an unrelenting pace. Product development is increasingly more complex and uncertain while the speed of decisions and delivery is escalating at an exponential pace. Many of us are unaware of how our thoughts and actions work against our own objectives and our organizations’ goals and needs. Pete Behrens illustrates how leadership agility improves self-awareness, amplifies decision-making, improves outcomes, and grows resilience and capacity in highly complex and fast-paced environments. Sharing stories from his two decades of personal experience—...
Leadership from Within an Agile Team
Teams struggle for many reasons, leaving people frustrated, complacent, and content to exist in mediocrity. There is a secret sauce that propels individuals, teams, and entire organizations to be really successful. And that secret is effective leadership! And not just the executives, managers, or those with leader titles get to lead – everyone does. The real benefits of agile emerge when each person embraces their personal leadership. By embracing our inner leader, we are able to engage our team, improve the value and quality of our deliverables, and gain the competitive edge the agile...
Essential Patterns of Mature Agile Testers
Testing in agile teams is still one of the great mysteries of the agile world. In many organizations, testers continue to be marginalized. In others, testers are active but rarely understand or reach the full potential of their role. In this session, Shaun Bradshaw, an experienced agile coach and tester, will explore the practices and mindset of fully empowered agile testers on high-performance agile teams. Throughout Shaun’s agile coaching experience, he’s seen it all—from total dysfunction to high performance and everything in between. He’ll share with you real-world tactics to help you...
When Continuous Improvement Feels Like Constantly Failing – An Introduction to Design Thinking
Do your Retrospectives feel like a repeat of the last one? Are they moan and groan sessions? Want to try something new to give your team a boost? When design principles are applied to strategy and innovation, the success rate for innovation dramatically improves. Great design has that “wow” factor that makes products more desirable and services more appealing to users. Why not try using known design principles during your retrospectives to get that "wow" factor for your teams! In this session Catherine Louis will provide a Design Thinking overview. You’ll roll up your sleeves up and try it...
A Case Study in Building a Culture of Continuous Improvement
Continuous improvement is the goal of agile teams. But what does it look like when we create a continuous improvement strategy beyond our agile teams and bring it to the company level? Working at Spotify, Kevin Goldsmith saw the benefits of its fantastic continuous improvement culture. When he joined Avvo as its new CTO, his primary goal was to help Avvo create that culture for itself. In this session, Kevin will show what Avvo has done to build a foundation for a continuous improvement culture. He’ll explore the frameworks used to create highly engaged teams and share the organizational...
Five Core Values to Focus Your Regression Testing Efforts
In an agile world where having dedicated testers can be a controversial idea, manual testing is a tough sell. Not all contexts have their testing automated, so what is a manual tester to do when it comes time to release? Your team starts asking about regression testing, requests estimates, and expects justifications for the time being spent. Intuition isn't the answer, and retesting everything is not an option. In this session, seasoned tester Brendan Connolly will share his five core values for focusing your regression testing efforts: consistency over correctness, behaviors over bugs,...
Create Influence, on Demand
PreviewThe effectiveness of agile approaches are built on influence rather than authority. Practices like collocation and stand-ups actually amplify influence, leveraging behavior patterns built into humans through biology and social conditions. In this workshop, Bernie Maloney will show you how to unpack some fundamental influence patterns, gleaned from typical collaboration ceremonies, and turn them into conscious tools for leadership. Through interactive exercises, you’ll amplify and practice your ability to influence by quickly establishing and building rapport via all forms of active...
Testing with AI for Agile Teams
Agile teams ship frequently and change things all the time--by design. In the middle of all this, agile teams need to make sure that their core user flows like sign-in, shopping carts and search features still work on every new build. Traditional testing is a poor fit for agile teams. AI changes all that with the ability to create automated verification for new user flows, and automatically maintain those verification steps even when the application changes. AI changes the game so that agile teams can move faster, with less risk or worry about breaking the app. Jason Arbon walks you...
Accelerating Your Test Execution Pipeline
PreviewIs your team constantly feeling pressure to deliver software faster without compromising quality? As your test automation process ramps up, your testing efforts can lag behind due to speed and scalability issues. Test environments are often the root cause for a number of these problems due to the time it takes to create them and the cost to reflect real users. Incorporating a test automation platform can cut your testing time in half by leveraging cloud capabilities of testing multiple devices and browsers at one time and fixing bugs as fast as you find them. Bria Grangard will...
Methods for Handling Key-Person Dependencies in Agile Teams
On any team, from infrastructure engineering to development to HR, there is always a looming danger of one individual being the only person capable of performing a key task, either because of their technical skills, domain skills, or business experience. The risks of having key-person dependencies—reduced productivity, inaccurate project estimates, morale problems, delays, and business-impacting defects and downtime—are hard to identify and can be even harder to resolve. Lee Eason is a leader and coach who has experienced this problem for so long, he finally decided to do something about...
Measuring Flow: Metrics That Matter
Are you considering kanban but not sure how you’ll predict delivery without story points, velocity, and a burndown chart? Or are you part of a Scrum team but feeling like your team could benefit from improved flow within your sprints? In this session, join Julie Wyman and Hunter Tammaro as they explore key kanban metrics for measuring team flow and predictability. In the first half, they will introduce metrics including lead and cycle time, throughput, and the cumulative flow diagram. They’ll review what each represents, discuss easy ways to collect them, and show how they are similar and...
Thursday, June 7
Impostor Syndrome: The Innovation Killer among Us
PreviewAs an agile community, we talk a lot about innovation and failure. But we often forget to talk about the head games that keep us from innovating. Billie Schuttpelz unearths those internal dialogues that prevent us from taking risks that drive innovation. Become a part of breaking open the conversation around impostor syndrome—yes, it exists, and it's stealing far too many of our authentic voices. Join Billie to get insights into how imposter syndrome is holding you back. You'll learn three ways to unleash your creative ideas, break free of the swirling thoughts and inactivity that...
Mobbing for Test Design: Connecting with Your Colleagues’ Test Ideas
PreviewDo you have trouble generating test ideas? Are there bugs that are getting through because you missed certain tests? This workshop will teach you mob test design techniques to help you generate test ideas around your features and products. Join James Fogarty and Jeff MacBane to learn the benefits of mob test design and understand the value your colleagues bring to test design. First, they will explain how mob test design sessions work and why you need to be doing them. Next, they will explore a heuristic test strategy model they’ve developed to help organize a mob test design...
The Great Debate: The Pros and Cons of Continuous Delivery
The Great Continuous Delivery Debate There is a lot of debate about whether continuous delivery is a boon or a curse. Proponents will sing the praises of being able to deliver software into production very frequently with no manual intervention. Skeptics will highlight the challenges delivering quality, working with legacy code, and the need for intensive system-wide assurance activities prior to deploying into production. So which is it? Can most organizations benefit from continuous delivery and, if so, how? Or is continuous delivery a pipedream and only reachable by the select few....
Engineering Productivity and Enterprise Quality at Scale
Over the past two years, PayPal has been on a journey to modernize its internal development and test systems, from test environments, implementing enterprise continuous integration and code propagation into the development pipeline, to release processes and production code validation. Jose Buraschi and Nir Szilagyi will talk about transforming the code of 5,000 developers across 350 teams and how it required social “magic” to influence behaviors and motivate engagement. This modernization of PayPal's development practices has involved creating reliable integrated test environments,...
The Impact of Agile Quantified
For years, people have made recommendations for how to develop software in an agile way based almost entirely on intuition, folklore, and anecdotes. They've never been able to quantitatively show the accuracy or applicability of these recommendations. This session quantifies those recommendations in the most precise and objective terms, including a presentation of general findings in Larry Maccherone's research correlating agile practices to performance along the dimensions of productivity, predictability, quality, and time to market. These data can be used to make general decisions about...
Aligning Zero-Touch Nonfunctional Testing in DevOps Implementation
When a host of applications and data centers get migrated from their traditional IT systems to a cloud-based data center using an automated DevOps model of deployment, effective testing is critical to success. True DevOps value is realized when all development, testing, and operations functions collaborate and operate on a zero-touch automation model. In this session, Subash Newton will review the prerequisites for creating an effective DevOps testing strategy that includes nonfunctional testing. He will share how to set up an effective test strategy using a zero-touch process automation...
Friday, June 8
Shhh...it's not "SAFe"!
Scaling agile is tough. Convincing regulated financial institutions to change their "governance" processes to a matrixed, decentralized decision-making organization is almost impossible. But that’s just the change of direction that adopting agile approaches requires.
Come listen to the journey that Mary Thorn took with two regulated financial institutions by implementing the Scaled Agile Framework (SAFe) without the business-side and people actually realizing the source of the change.
You will learn why and how the principles and values of SAFe and agile can transform any...
For Lasting Change, Take an Agile Approach to Your Agile Transformation!
One of the most difficult challenges faced by an organization entering a large-scale, enterprise transformation is how to achieve lasting change. Oftentimes, leadership will charter an Agile Center of Excellence (COE) in the hopes that training, coaching and publication of best practices will bring the desired change. While these actions typically generate excitement and build early momentum, by themselves they will not change the “DNA” (aka, mindset) of the enterprise. To avoid long-term atrophy of agile benefits, it is critical to charter a COE that is deeply in-tune with the enterprise...