Better Software West 2018 - Agile for the Enterprise
Monday, June 4
Fundamentals of Lean Startup
Is your industry being disrupted? Is it getting more difficult to keep your customers—or to find new ones? Agile and DevOps form the foundation of best practices for how to build products, but they work just as well when applied to the right—or to the wrong— products. We need a different process to help us distinguish between the two. Lean Startup drives to the source of the problem and helps us answer the question—Should we build it? This year more than half of the participants at Lean Startup Week were from enterprise organizations. If you’re not using the Lean Startup way of designing...
Coaching Workshop: Taking Your Scrum to the Next Level
Are you struggling to achieve results from your agile and Scrum teams? Are you having trouble with user story writing or with effective estimation and forecasting? Are your sprint reviews and retrospectives low focus and low energy? What about gaining traction on the organization-side of things? Do your leaders actually understand the underlying principles? Are they measuring things properly? And what about Scrum at Scale—how’s that going? If you have questions, any questions, about how to improve specific practices or generally how to improve your agile journey, then this tutorial is for...
Tuesday, June 5
The Architecture of Microservices
Server-side monoliths—single programs that provide all back-end services—just don't work. They are hard to build, impossible to maintain, and gradually accrete so much baggage that forward development slows to a crawl. Agile development is impossible over this sort of system. Allen Holub says that microservices—systems of small, cooperating server-side agents—solve these problems. However, building a microservice system is not easy, and doing it wrong is disastrous. Taking a deep dive into practical microservice architecture and implementation, Allen covers a lot of practical details to...
Agile Project Failures: Root Causes and Corrective Actions
Sold Out!Agile initiatives always begin with high expectations—accelerate delivery, meet customer needs, and improve software quality. The truth is that many agile projects do not deliver on some or all of these expectations. If you want help to ensure the success of your agile project or to get an agile project back on track, this tutorial is for you. Jeffery Payne discusses the most common causes of agile project failure and how you can avoid these issues or mitigate their damaging effects. Poor project management, ineffective requirements development, failed communications, software development...
What You Need to be SAFe: Implementing Enterprise Agile
PreviewMaybe you are curious about SAFe—what it’s all about and why you might adopt it. Perhaps your organization is heading toward—or in the middle of—a SAFe transformation and you have questions. If so, join Francie Van Wirkus and Claudia Marquette as they discuss SAFe. Learn to use a proven inquiry strategy, designed to help you and your stakeholders have productive discussions about your work, its current state and its ideal state, and your customers. When you better understand the flow of your work, and you understand all the customers who derive value from it, you can make smarter...
Wednesday, June 6
Use DevOps Principles to Transform Culture
PreviewAt the heart of DevOps is the idea that organizations break down silos and teams work together to innovate faster, reducing the length of feedback loops and delivering value faster. Ashley Hunsberger describes how Blackboard is using DevOps principles—collaborative practices, iterative improvements, incremental testing, and more—to transform their development culture so everyone owns quality. Big change does not happen overnight, so they learned to make smaller changes that support the overall vision. Join Ashley as she lays the groundwork for iterative and continuous improvement...
Secrets from the Authors of the Agile Manifesto
Agile coach Ryan Lockard interviewed fourteen of the seventeen authors of the Agile Manifesto for a special podcast project. Originally the idea was to capture the intent of authors and to chronicle the story of the Agile Manifesto, but what emerged became much more. This session covers the real story behind the rise and fall of agile in industry and what we can do to reclaim it. Ryan will dive into the history behind the Agile Manifesto and its signatories, what precipitated the manifesto's creation, and what the vision for it was. From that story emerges the rise of an industry, and to...
Outcome Over Output: Don't Be a Backlog Lumberjack
As agile goes mainstream, many organizations are only focused on mastering different elements of agile frameworks. Progress is measured by vanity metrics such as velocity and burndown charts. These metrics can turn agile teams into backlog lumberjacks! Teams, ScrumMasters, and leadership must realize that while speed to launch is crucial to delivering software, speed to learning is even more important. To accomplish this mindset shift, product owners need to learn to change their focus from mastering the art of writing user stories to connecting their teams with the users of their products...
Faster Food and a Better Place to Sleep: Applying Agile Outside Software
Agile methods aren’t just for software anymore—actually, they haven’t been for quite a while. Agile's collaborative, iterative, incremental approaches to work have caused it to go mainstream. But can we apply team-based agile straight out of the box in a nonsoftware context? Although most of the principles and patterns apply, sometimes the practices and frameworks need modification for a particular context. Mike Cottmeyer will explore two case studies of agile journeys: an international hotel chain going through a major rebranding initiative, and a well-known fast food restaurant looking...
Beating the Feature Factory Mindset
On a human level, we crave outcomes and impact. But in software product development, there is something addictive about the "build more and more features" approach that often leaves people frustrated and unsatisfied. Developers understand the challenges of working in output-focused environments and the adverse effects this has on productivity, morale, and business impact. Join John Cutler as he discusses these "feature factories," why they exist, how they impact your business, and how you can shift the focus to outcomes and impact. John thoroughly makes the case that churning out features...
How DevOps Drives Product Innovation
Customers are demanding faster delivery of software products. Unfortunately, many organizations have not figured out how to automate their delivery process so they can deploy software applications on demand. In this session, Shivakumar Gopalakrishnan will discuss how Varian Medical Systems uses DevOps capabilities, AI, and chatbots to improve the operational aspects of its 360 Oncology care management platform and enable innovation by shortening time to market. As with any DevOps infrastructure for cloud-native applications, 360 Oncology's infrastructure is complex and has multiple...
Creating an Innovation-Rich Culture
It's important to create a culture that inspires and infuses your development team with great ideas. But ideas are not action. Ideas in and of themselves are nothing more than unrefined, random thoughts, and worse, most ideas never get implemented. Even when you do follow through on some of the best ideas, they can cause great harm without proper planning and execution. While creativity is an asset, unbridled creativity where disparate ideas abound outside a sound decision-making and execution framework will create distraction and chaos. In this session, Melissa Petak will show you how to...
Measuring Flow: Metrics That Matter
Are you considering kanban but not sure how you’ll predict delivery without story points, velocity, and a burndown chart? Or are you part of a Scrum team but feeling like your team could benefit from improved flow within your sprints? In this session, join Julie Wyman and Hunter Tammaro as they explore key kanban metrics for measuring team flow and predictability. In the first half, they will introduce metrics including lead and cycle time, throughput, and the cumulative flow diagram. They’ll review what each represents, discuss easy ways to collect them, and show how they are similar and...
Proving Out Your DevOps Pipeline Using a Minimum Viable Product
In the rush to be more competitive, an organization is often tempted to do an across-the board, "big bang" implementation. However, taking a big bang approach to implementing a DevOps pipeline carries with it a myriad of risks and challenges that can result in a failed DevOps implementation. Many of these risks and challenges can be mitigated or even eliminated by developing a DevOps minimum viable product (MVP). Join Tim Guay as he discusses how to apply an MVP concept to DevOps. You'll understand how to effectively test the end-to-end functionality of your DevOps pipeline and provide...
Thursday, June 7
Collaborative Curiosity
Let's try an experiment. Rather than trying to figure out what you need or want to hear from a keynote, we propose your taking over as the product owner and driving the discussion? Join Ryan Ripley and Faye Thompson as they take your most pressing, real-time questions and craft them into an inspiring keynote that is relevant to you and your needs. They will take on all agile topics: How does a team optimize their learning? How do you make it safe to explore, experiment and fail? What should you do when your teams aren’t “buying” self-direction and accountability. What do you do when those...
Stop Guessing and Validate What Your Customers Want
In agile, everything we do is an experiment. Product development is no different. We think we know what the customer wants, and the customer thinks they know what they want, but it turns out we're all wrong! To get to validated discoveries about our features, we must understand how to write a better hypothesis for our development experiments. This session focuses on challenging the mindset that we are validating options during our experiments. Natalie Warnert will show you how to eliminate options that don't work with data and feedback by looking at your product hypotheses as tests that...
Innovation: The Art of Being Wrong
PreviewSo, your company wants to be innovative. Are you comfortable with failure? The word failure is littered with negative connotations. Elon Musk financed three failed SpaceX rocket launches. Edison designed more than 2,000 light bulbs that did not work. The Wright brothers crashed dozens of planes and gliders before one took off. And the Americas were discovered through failed circumnavigation. Some failed small and learned. And some failed big but survived and thrived. The lesson is that organizations must embrace failure to accelerate innovation. Join Stefana Saxton to learn how to...
Using Behavior Driven Development and Acceptance Test-Driven Development to create GREAT requirements
Defining, understanding, and agreeing on the scope of work to be done is often an area of discomfort for product managers, business analysts, developers, and quality assurance experts alike. The origin of many items living in our defect tracking systems can be traced to the difficulties encountered while performing these initial requirements activities. Ken Pugh introduces behavior-driven development (BDD), also known as acceptance test-driven development (ATDD), and explains how it works in creating detailed requirements. He outlines the different roles that team members play in the...
Let's (Re)Learn about Agile and Scrum in One Hour!
Every software conference has a number of folks who are brand-new to agile—as well as folks who think they understand it but could use a solid refresher. This interactive presentation will focus on newbies who want to understand the key concepts of both agile and Scrum. Certified Scrum trainer Steven Spearman will give an overview of the key concepts and learning approaches needed to understand agile and Scrum in one hour. While he will cover the structural basics of roles and events, he’ll focus primarily on key concepts of complexity, why traditional methods fail us so often, taking...
Managing DevOps Complexity with Systems Thinking
Many teams make the mistake of starting their DevOps journey without a plan. They are excited that there is a way to eliminate pain and increase value in their delivery cycles and value streams, but starting without a plan often relieves pain in one part of the value stream but only causes more pain elsewhere. In this case study-style presentation, Logan Daigle will discuss the methods he has used with a variety of companies to ensure they are thinking about the whole DevOps picture from the beginning. He'll discuss best steps and practices for applying systems thinking to DevOps and give...
The Great Debate: The Pros and Cons of Continuous Delivery
The Great Continuous Delivery Debate There is a lot of debate about whether continuous delivery is a boon or a curse. Proponents will sing the praises of being able to deliver software into production very frequently with no manual intervention. Skeptics will highlight the challenges delivering quality, working with legacy code, and the need for intensive system-wide assurance activities prior to deploying into production. So which is it? Can most organizations benefit from continuous delivery and, if so, how? Or is continuous delivery a pipedream and only reachable by the select few....
Brewing Great Agile Team Dynamics: No More "Bitter Beer Face" Communications
Ever find yourself making a sour face after talking to a coworker? Wishing your team meetings felt more like an engaging social hour? There is hope. Those everyday conflicts where something seems “off” after a conversation are often related to differences in communication styles. When team members understand themselves and others, there’s less conflict, more collaboration, and better working relationships. The DiSC model can help you understand why your team behaves the way it does and how to build trust for a more agile team. In this interactive session, agile coaches Allison Pollard and...
The Impact of Agile Quantified
For years, people have made recommendations for how to develop software in an agile way based almost entirely on intuition, folklore, and anecdotes. They've never been able to quantitatively show the accuracy or applicability of these recommendations. This session quantifies those recommendations in the most precise and objective terms, including a presentation of general findings in Larry Maccherone's research correlating agile practices to performance along the dimensions of productivity, predictability, quality, and time to market. These data can be used to make general decisions about...
Friday, June 8
Limitless by Choice: Unlocking Your and Your Teams’ Potential
Agile, Waterfall, and everything in between starts and ends with teams. No matter what role you play on the team you have the power to unlock the team’s real potential. No – this isn’t a talk on how to get a higher velocity while working less. This session is the practical view into HOW to become or inspire high performing teams. Join seasoned agile and leadership coach Jessica Soroky as she shares the secret to unlocking your own personal power first. Sick of talking conceptually? Don’t worry this session is all about giving you real tools and techniques you can start using today to take...
Agile in a Regulated Environment – Advice from a “Blues Traveler”
Implementing Agile practices in a regulated industry has its own set of unique challenges. Learn what worked and didn't work at Blue Cross Blue Shield of North Carolina (BCBSNC) and WellCare Health Plans as they adopted Agile practices in product and software development within their regulated organizations.
Join Leon Sabarsky as he shares his advice and lessons learned on implementing Agile at the Blues and other healthcare organizations. Some or their particular challenges included scaling up, connecting with non-agile PMO’s, reconfiguring our traditional testing processes, and...
Shhh...it's not "SAFe"!
Scaling agile is tough. Convincing regulated financial institutions to change their "governance" processes to a matrixed, decentralized decision-making organization is almost impossible. But that’s just the change of direction that adopting agile approaches requires.
Come listen to the journey that Mary Thorn took with two regulated financial institutions by implementing the Scaled Agile Framework (SAFe) without the business-side and people actually realizing the source of the change.
You will learn why and how the principles and values of SAFe and agile can transform any...
For Lasting Change, Take an Agile Approach to Your Agile Transformation!
One of the most difficult challenges faced by an organization entering a large-scale, enterprise transformation is how to achieve lasting change. Oftentimes, leadership will charter an Agile Center of Excellence (COE) in the hopes that training, coaching and publication of best practices will bring the desired change. While these actions typically generate excitement and build early momentum, by themselves they will not change the “DNA” (aka, mindset) of the enterprise. To avoid long-term atrophy of agile benefits, it is critical to charter a COE that is deeply in-tune with the enterprise...