Agile + DevOps East 2023 Concurrent Session : How to Build High Performing Product Teams

Conference archive


Thursday, November 9, 2023 - 1:45pm to 2:45pm

How to Build High Performing Product Teams

Many organizations have embarked on their lean-agile transformation journey with the aim to benefit from business agility advantages such as faster responsiveness to changing customer demands, higher customer satisfaction, improved employee engagement, or stronger collaboration between Business & IT.
But most of those organizations struggle to capture the value of the transformation, they fail to realize a holistic cultural shift, and/or their teams operate way below their potential. In this talk, we focus on how to build up high performing product teams and why it really matters. Attendees will learn traits of high performing product teams, step-by-step guide on how to build high performing product teams, and use case: an organization that established product teams at the center of its agile transformation.


Magdalena Gasser has worked in various industries, empowering her teams to work in a high-performance, self-organized way. As a servant leader, she coaches and supports her product teams to deliver value incrementally. She aims to increase individual and overall team performance. Her strength and passion reside in helping teams become more than the sum of their parts. Magdalena has lived and studied in Milan (IT), Kingston (CA), and St. Gallen (CH). She holds a Master of Arts in Business Management from the University of St. Gallen (thesis in the area of Organizational Psychology) and a Bachelor of Science in International Economics and Management from Bocconi University (thesis in the area of Technology & Innovation).


Dr. Joël Krapf has been facilitating and leading transformations for 10+ years. As Business Agility Lead at Accenture Switzerland, he enables organizations to deliver business value better and sooner. Previously, he was Head Lean Portfolio and Agile Transformation at Migros, the largest employer in Switzerland. Joël has published various books and articles on Business Agility & Agile Leadership and is regularly invited as a keynote speaker at conferences. On LinkedIn, around 30,000 people follow him and his posts. Joël holds a PhD in Business Agility Transformation from the University of St.Gallen.