Using metrics in agile has been an elusive endeavor, and how to use those metrics for good, not evil. Too often we see metrics used to compare agile teams, and question the wrong things. Too often we solution before we understand what the true need is. We took a different approach of not just using the standard agile metrics to help teams with efficiency, but working more closely with our leaders on data needed to help drive decisions around staffing, work prioritization, and value delivered. Through interviews and a focus on educating different levels of business and IT leaders, we were...
Jim Collins
Senior IT Manager
CUNA Mutual Group
Jim Collins is a certified SAFe Scaled Agilist, Professional Scrum Master, and Project Management Professional. A Navy veteran, Jim has more than 30 years of experience in the defense, gaming (lottery), and financial industries. Jim has spent the last 20 years in various management roles in IT, the last few years as a manager of digital transformation, and is leading the charge to a DevOps culture in his organization. He is not the guy who wrote “Good to Great”, although they do share the same name.