Future of QA and Testing: Influencing Product Delivery and Customer Experience Prior Year Content

With the advent of Digital Reimagination™, there is an increased need for faster go-to-market with zero compromise on quality and customer experience. Approaches such as DevOps, Continuous Integration, Continuous Delivery are aimed to achieve these objectives. However, it is a daunting and challenging task for the Quality Assurance (QA) and Testing functions to achieve these objective. QA and Testing functions need to reimagine themselves to play an instrumental role of influencing the product delivery and customer experience. A new future awaits QA & Testing professionals, which is characterized by several dimensions including leaner processes, extreme automation, open source adoption, new roles, overlap with development & design organization. This session, jointly presented by Comcast and TCS, will outline a point of view on the future and the pivotal roles of QA & Testing professionals.