STAREAST 2022 - User Experience (UX) Testing

In today's modern digital world, where Customer Experience is the key - Application performance – is in demand and a crucial success factor like never before. Traditional transaction-based performance measures are not sufficient to ensure a swift digital customer experience. Performance measuring of customer journeys has become vital as it builds confidence and reliability in the application/system under test. There are multiple challenges in measuring customer journeys' performance - diverse operating systems, devices, and geolocations etc., will account for hundreds of scenarios to be...