An engaging and entertaining session that takes lessons from the Titanic maritime disaster and uses them as jumping off points for lessons about software quality. As an example—on the Titanic, the lookouts did not have access to binoculars, which impacted their ability to see icebergs in time to prevent the disaster. What tools are we missing that allow us to see problems coming? By presenting this topic as a series of stories instead of as a dry set of bullet points, people will take away key details and be able to apply them to their own unique situations.
Shelley Rueger has over 25 years of experience in software testing and quality and has led organizations in companies both large and small in many industries. She has been able to improve quality by implementing industry best practices and by working closing with those in development, product, and support teams to build a closed loop feedback system so that problems never happen more than once. She currently leads the Software Quality Team for BetterHelp.com.