Agile + DevOps West 2023 - Test Leadership

When it comes to high-performing teams, conflict is inevitable and necessary. The very essence of gaining the best value outcomes is a result of leveraging the wisdom of various perspectives and experiences. Those variances will generate conflict. Yet, this is only a negative if we are unequipped with the knowledge and tools to embrace and approach conflict.  In this tutorial, expect to unpack the differences and the relationship between conflict and drama.  Discover tools for helping all voices be heard.  Plus, have fun practicing skills in preparing how to react to conflicts productively...