Exploring Usability Testing for Mobile and Web Technologies
It’s not enough to verify that software conforms to requirements by passing established acceptance tests. Successful software products engage, entertain, and support the user experience. Goals vary from project to project, but if your users do not embrace your software—no matter how robust and reliable it is—business can slip through your hands. Rob Sabourin shares how to elicit effective usability requirements with techniques such as storyboarding and task analysis. Testers, programmers, and users collaborate to blend the requirements, design, and test cycles into a tight feedback loop. Learn how to select a subset of system functions to test with a small group of users to get high-value information at low cost. Discover how usability testers can take advantage of naïve questions from novice users as well as the tunnel vision and bias of domain experts. Rob shares examples of usability testing for a variety of technologies including mobile and web-based products.
Rob Sabourin, P. Eng., has more than thirty-three years of management experience leading teams of software development professionals. A highly-respected member of the software engineering community, Rob has managed, trained, mentored, and coached hundreds of top professionals in the field. He frequently speaks at conferences and writes on software engineering, SQA, testing, management, and internationalization. Rob authored I am a Bug!, the popular software testing children's book; works as an adjunct professor of software engineering at McGill University; and serves as the principle consultant (and president/janitor) of AmiBug.Com, Inc. Contact Rob at [email protected].