Conference archive


Wednesday, October 5, 2016 - 1:45pm to 2:45pm

The Art of People Facilitation: Servant Leadership and Team Dynamics

Add to calendar

Some of the greatest products come from great teams with exceptional servant leaders. These leaders use influence instead of authority and know when to just get out of the way. Unfortunately, some teams are asked to be self-empowered, change on the fly, think for themselves—and then are told exactly how they have to do all of these things or else. Poor leadership can break a great team, ruin great product, and damage a great organization. In this highly interactive session, Robert Woods explores team dynamics, highlights servant leadership skills, and explains facilitation techniques—focused observation, communication styles, conflict avoidance (different from conflict resolution), influence over authority, active listening, and more. Discover why and how the impact you make on individuals is often much more about what you don't do rather than what you do. It’s called the Art of People Facilitation, and it’s an art we can all master.

MATRIX Resources

Robert Woods serves as an agile coach and delivery manager at MATRIX. He has been in IT for more than nineteen years in roles of senior systems and networking engineer, project manager, program manager, and agile coach. Robert has spent years working with organizations on collaborative lean development, agile testing techniques, requirements analysis, project envisioning, and relationship management. He helps clients in the healthcare, financial services, transportation, manufacturing, insurance, and retail services industries. The creator of the CLEAR (Collaborative, Lean, Evolving, Adaptable, Reportable) Portfolio Management concept, Robert says his passion is helping organizations achieve business and IT alignment through creating visibility and collaboration across the enterprise.