STAREAST 2018 - Leadership
Wednesday, May 2
IT Poetry: Distilled Learning from Our Experiences
What Sue Uyetake calls IT Poetry—or distilled learning—is a great communications approach. A way of distilling “What Is” statements as a troubleshooting tool and a way to lighten the moment, IT Poetry has resonated with Sue and her teams. See how you can use IT Poetry to diffuse charged situations with no blame attached, get to the root cause of issues in a retrospective, or help resolve many of the little problems that crop up and can ruin your day. Join Sue as she sheds a new light on some highly charged and negative workplace situations. With examples from her own experience and those...
Make Your Team Awesome—Yes, You Can!
The key to creating high-performing teams is psychological safety—the ability to be vulnerable in front of others even when they hold diverse viewpoints, and the opportunity to take risks and trust that everything will be OK. However, creating this safety is easier said than done. Maaret Pyhäjärvi shares her story of working with software development and test teams to enable them to be awesome. She explains how to reinforce the positive while enabling great software product development by empowering others in your team. Maaret explores how to be brave when others are not, and how to care...