Let's take an off-the-beaten-path approach to quality—testing based on actual user experiences. Being aware of surroundings and emotions while using intuition and instincts are attributes of great testing. With the right tools and approaches, we can learn to tap into users’ experiences to understand and exploit their underlying emotions. Marjana Shammi explains the basics of experience mapping and describes how testers can use that information to generate great test...
Marjana Shammi
IceMobile
Marjana Shammi is a test lead at IceMobile where she leads a team responsible for the test process in products related to mobile applications for ABN AMRO, Jumbo, food retailers, international cash management, global client data, financial eCommerce, and CRM. With a career in testing and development—and a technical and management education—Marjana involves herself in technology and working with people, which she says helps her learn more. She was labeled notorious for her favorite question—Why? Marjana likes a good in person conversation but she can be found on Twitter @mshammi.