Communication is at the heart of our profession. If we can’t convey our concerns in ways that connect with key members of the project team, our contribution is likely to be ignored—no matter how advanced our testing capabilities are. Because we act in an advisory capacity rather than being in command, our power to exert influence is almost entirely based on our communication skills. Join Julie Gardiner as she draws on techniques from psychology and marketing to help you get your message across. With people suffering information overload and deluged with emails, it is more important than...
Julie Gardiner
Hitachi Consulting
As director of consultancy for Hitachi Consulting, Julie Gardiner provides consultancy and training in all aspects of testing, management, and agile, and specializes in risk, test management, and usability. A certified ScrumMaster and agile coach, Julie has more than twenty years of experience as a developer, DBA, project manager, head of operations management, and head of R&D. She has held positions of test analyst, test team leader, test consultant, and test manager in the public sector and in the financial, broadcasting, insurance, utilities, retail, web, and telecom industries using both traditional and agile methodologies.