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Conference FAQs

Questions about the Conference?
Questions about Hotel and Travel?
Questions about Software Quality Engineering?

Conference Answers

1. What are the conference registration fees and what do they cover?

Click here to view the pricing page.

2. What is a typical daily schedule?

Monday & Tuesday: Full- and half-day Tutorials from 8:30am–4:30pm

Wednesday & Thursday: Keynote at 8:30am; concurrent sessions held throughout the day in 60 minute segments with the Expo open intermittently

Friday: WREST Bonus Session or Testing & Quality Leadership Summit from 8:30am–4:30pm

3. What are the registration desk hours at the conference?


4. What is the dress code?

Casual, comfortable attire is recommended for speakers and attendees. In May, the weather in Orlando typically ranges from the 80s during the day to mid 60s at night (Fahrenheit). You may wish to bring a light jacket or sweater for the evenings or varying temperatures in the hotel.

5. What is Software Quality Engineering’s cancellation policy?

Registrations cancelled after Monday, April 14, 2014, are subject to a 20% cancellation fee. No cancellations or refunds may be made after Monday, April 21, 2014. Substitutions may be made at any time before the first day of the program.

TO CANCEL: Call the Client Support group at 904.278.0524 or 888.268.8770 to obtain a cancellation code.

6. How do I register a group of multiple people?

To register a group of multiple people, please call the Client Support Group at 888.268.8770 or 904.278.0524.

7. How do I receive confirmation of my registration?

Once your registration has been received, a registration confirmation notice will be sent to you via email within two business days (Monday–Friday). Please verify that your email address is entered correctly on the registration form.

8. What types of discounts are offered for this conference?

Software Quality Engineering has attractive discount offers. Click here for the most up to date list of Ways to Save.
Please note: We will always provide the highest possible discount and allow you to use the two largest discounts that apply to your registration.

9. If my confirmation package or my invoice has not arrived within 5-10 business days, what should I do?

Contact Software Quality Engineering Client Support by phone 888.268.8770 or 904.278.0524 or email [email protected].

10. Do I need to reserve a seat in any of the tutorials or concurrent sessions?

Seating is limited in tutorials, so please reserve your seat early. As we get closer to the conference, some tutorials may be full. In this case you will receive an email asking you to make another selection. All tutorial selections must be made by Friday, May 2, 2014. The Wednesday and Thursday concurrent sessions do not require reservations. You may enter or leave any session at any time, space permitting.

11. Should I bring a laptop computer?

A laptop is not required for the conference so the decision to bring a laptop is up to you. Some tutorials, however, do require laptops and are clearly designated on the tutorial description page. If you decide to bring a laptop for note taking or personal use, Internet access may not be available in sessions or classrooms. Please note that Software Quality Engineering does not provide storage or take responsibility for laptops or other personal items at the conference.

12. Once I get to the hotel, how will I know where to go for the conference?

Once you arrive at the hotel, signs will be posted directing you to the conference registration desk. If you have any questions during the conference, feel free to ask a member of the STAREAST staff.

Hotel and Travel Answers 

13. How can I arrange for the hotel at STAREAST in Orlando?

Take advantage of the conference rate at the Rosen Centre Hotel in Orlando, FL, by booking your stay online or by calling 800.204.7234. Be sure to mention STAREAST to secure our special conference room rate.

Also, for your convenience, we can easily make your hotel reservation for you when you register for the conference—whether online or on the phone at 888.268.8770 or 904.278.0524.

See even more travel information on the conference's hotel and travel page.

About Software Quality Engineering

14. Who is Software Quality Engineering?

Software Quality Engineering assists software professionals and organizations interested in boosting productivity, improving software practices, delivering more customer value, and increasing ROI. Software Quality Engineering hosts seven of the industry’s most recognized software quality conferences including the STAR conferences, the Better Software Conferences, and the Agile Development Conferences. From the classroom to the web, Software Quality Engineering delivers software testing and development seminars and provides consulting services, specialized publications, and research.  

Better Software. It's project management, measurement and metrics, design and architecture, test and evaluation. It's agile methods, plan-driven and requirements-driven processes, software process improvement, business value, and ROI, as well as coverage on emerging technologies. It’s special reports, salary surveys, and a steady stream of ideas for software professionals focused on quality. was created to make it easier for you to find resources on topics like testing, project management, and agile software development. TechWell expands the great information and resources that you’ve come to expect from Software Quality Engineering with enhanced content, new ideas and solutions, streamlined organization, and improved networking features.

15. How can I contact Software Quality Engineering?

Contacting Software Quality Engineering is easy. You can email us at [email protected], call us at 904.278.0524 or 888.268.8770, fax us at 904.278.4380, or reach us by mail at 340 Corporate Way, Suite 300, Orange Park, FL 32073.