How Metrics Programs Can Destroy Your Soul NEW

Testers are often evaluated by metrics that don’t really quantify the value of their work. Metrics such as tests planned, tests executed, coverage achieved, and defects reported all measure effort rather than results. Since people generally want to meet metrics goals, measurements that focus on activity rather than effectiveness often encourage unintended behaviors. Since the true value of testers lies in their ability to analyze and communicate risks and impacts, we must change the focus of metrics from numbers to insights. Scott Barber shares what stakeholders are really looking for when they request specific metrics, how the metrics they request frequently fail, and how to help your organization create metrics that do provide real insight. Discover the tools you need to explain what can be measured, what those measurements mean, and how to combine measurements into metrics that tell insightful stories about your testing.