Better Software West 2018 - Defect or Incident Management
Wednesday, June 6
When Continuous Improvement Feels Like Constantly Failing – An Introduction to Design Thinking
Do your Retrospectives feel like a repeat of the last one? Are they moan and groan sessions? Want to try something new to give your team a boost? When design principles are applied to strategy and innovation, the success rate for innovation dramatically improves. Great design has that “wow” factor that makes products more desirable and services more appealing to users. Why not try using known design principles during your retrospectives to get that "wow" factor for your teams! In this session Catherine Louis will provide a Design Thinking overview. You’ll roll up your sleeves up and try it...
Thursday, June 7
Engineering Productivity and Enterprise Quality at Scale
Over the past two years, PayPal has been on a journey to modernize its internal development and test systems, from test environments, implementing enterprise continuous integration and code propagation into the development pipeline, to release processes and production code validation. Jose Buraschi and Nir Szilagyi will talk about transforming the code of 5,000 developers across 350 teams and how it required social “magic” to influence behaviors and motivate engagement. This modernization of PayPal's development practices has involved creating reliable integrated test environments,...