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Marisa Müller

Micro to Mainframe (Pty) Ltd.

Marisa Müller is director of people management at Micro To Mainframe (Pty) Ltd., a well-established professional software testing services company in Johannesburg, South Africa. MtoM provides specialized testing services generally in the banking and finance sector. Marisa has spent the last six years perfecting a performance improvement process for testing teams, improving testing service delivery in corporate environments. A seasoned HR practitioner with more than twenty-four years of experience and Certified Performance Technologist through ISPI, Marisa’s goal is to get the best work from IT professionals. Her passion and expertise lie in performance improvement.

Speaker Presentations
Thursday, June 6, 2013 - 10:15am
Projects & Teams
The Four Dimensions of Performance Improvement

Once upon a time, in a land far, far away, a team dealt with unrealistic deadlines, impossible stakeholders, and demotivated testers, who had  no time to do things smarter and faster, just hammering away on the project “hamster wheel.” Then one day, as if heaven sent, a magical, but systematic approach to performance improvement, solving performance problems, and enhancing testing service delivery arrived in the form of the Four Dimensional Performance Improvement model. Marisa Müller describes this model that recognizes that performance relies on more than just people.