Measuring Software Testing Impact on DevOps and Customer Experience

Quality professionals are supporting two audiences undergoing huge transformations: development teams embracing DevOps to accelerate development, and consumers increasingly making buying decisions based on the quality of their digital experiences. To help their teams and companies, navigate these shifts, quality leaders need the right metrics to measure their impact on DevOps goals and the customer experience.

In this session, Sam will share how quality teams can communicate their impact to engineering leadership and the C-suite with high-impact metrics. Learn to leverage DORA, customer satisfaction, and product quality metrics to showcase the impact of your work on key company goals.