STARWEST 2022 - Test Metrics

When companies are in trouble management starts cutting expenses. Quality Assurance departments, groups and teams are often viewed as “cost centers” and not “profit centers”; in other words, an expense that can be cut. Ensuring that your QA team and department runs efficiently and effectively will make sure that QA is viewed as a “profit center”, an essential part of the company, and not as something extra to be cut at the slightest hint of trouble.

Quality Assurance teams use various tools such as bug trackers and test case repositories. Many such tools are available and marketed,...