STARWEST 2018 - Business User
Customize your STARWEST 2018 experience with sessions covering topics for business users.
Monday, October 1
Fundamentals of Testing Requirements
NewTesting and requirements are bound together: You use requirements to understand what to test and what your customer expects from the product under test. Requirements appear in many forms—verbal, diagrams, user stories, or formal specifications. But sometimes once we start testing, we find that requirements are missing, inadequate, wrong, or changing. This is normal, and as testers, part of our role is to help the team and the customer clarify what is required. (Sometimes we even build the requirements to clarify our tests!) Join Isabel Evans to understand how to identify, capture, review,...
Tuesday, October 2
Agile Testing: Team Tactics that Deliver the Goods
Preview Sold Out!Let’s face it—agile testing is different. Challenges exist in successfully integrating within the teams themselves. Scrummerfall continues to run rampant. The dichotomy of testing vs. quality—and balancing both the team’s and your focus—still exists. Delivering value is both an imperative and a challenge. In this dynamic workshop, join agile coaches Mary Thorn and Bob Galen to explore the tools, techniques, and mindset you must bring to the table to successfully test in agile contexts. Mary and Bob examine risk-based testing, iterative test planning, exploratory testing, agile...
Shift Left to Test User Experience
In today’s environment, the user experience (UX) is overwhelmingly important—and is not just about the product. UX describes all facets of a person’s interactions with and reactions to the product, the organization that supplies it, and the environment in which it is experienced. Isabel Evans says that in order to focus our tests appropriately, it is vital that we testers understand our users’ experiences. We need to explore and measure human, business, and societal impacts of products we develop, and how those are underpinned by technical qualities. Unless we “shift left” as testers and...
Wednesday, October 3
The Logic of Verification
Software testing is sometimes described as “verification and validation”—or, according to Wikipedia, “the process of checking that a software system meets specifications and that it fulfills its intended purpose.” Yet, renowned tester and teacher Michael Bolton argues, if we examine the concept and logic of verification, we quickly recognize that there are serious limitations to what can and cannot be checked and verified. This is not to say that checking is a bad thing—on the contrary; checking can be very valuable. Still, it’s important for testers and their clients to recognize the...
Use Soap Opera Testing to Twist Real-Life Stories into Test Ideas
Reality is a great source of inspiration. Real-life situations can present complexities that are not always anticipated—and, as a consequence, not always handled well. Business functional tests should try to present situations that are routed in reality but also aren’t too obvious. Testing and automation pioneer Hans Buwalda came up with a concept for test design called "soap opera testing" based on this concept. It is a style of writing tests where one writes as if they were episodes in an imaginary soap opera on television. Soap opera episodes are based on real life, but usually they are...
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Improve Planning Estimates by Reducing Your Human Biases
PreviewAre you puzzled about why your estimate turned out wrong, or stressed from working to meet an impossible deadline? Some teams on inaccurately estimated projects suffer stress, burnout, and poor quality as pressure is applied to stick to an unrealistic schedule. Such project teams also descend into irrational decision-making—with potentially catastrophic consequences. Frustratingly, even when teams perform well, they are often judged by their failure to meet impossible deadlines. Andrew Brown will show how estimation errors are caused not just by new technology or intentionally...
Risk Based Testing: Communicating WHY You Can't Test Everything
The idea of testing everything is a popular one—in fact many stakeholders think that’s exactly what their quality teams do. It usually isn’t and can’t be; but how can teams communicate this? Join Jenny Bramble as she helps to pave the way using the language of risk-based testing. By defining risk in two simple parts, the team and project have a tangible and usable metric. She shares how to apply this metric and use it to determine where the team should focus testing, making it more effective and efficient whilst communicating that effort through the creation of a risk matrix. As a result,...
Thursday, October 4
Being More Agile Without Doing Agile
The most common requests Dawn Haynes gets as a consultant these days is to help testers transition to an agile development process, or to help testers be more effective in “agile-ish” environments. But Dawn recognises that transforming the process and the environment is not enough. Interestingly, the core answer to these questions starts with forgetting the process for a moment and focusing on yourself and what you’re trying to accomplish. Being agile starts with a mindset and an attitude that drive focus, approaches, and solutions. When you start there, the path to improvement can almost...
Testing Imprecise Requirements
Articles on abc.net and elsewhere reported that Volvo has recently discovered a non-traditional requirement: Any self-driving vehicle approved for use outside Australian cities must recognize kangaroos on or near the roadway and take proper actions. The kangaroo’s bounce confused the large animal detector! In this session, industry expert David Gelperin shares a new perspective on the value of imprecise requirements and explores the nature of testing them. Excess precision may hamper the development of optimal solutions by excluding effective designs. Imprecise statements reduce the risk...
Why "Why...?" Can Be the Most Important Question for QA to Ask
PreviewTo test a product, there are so many questions to ask, and so little time in which to ask them. More often than not, we get caught up in the who, what, when, and how, but Jane Jeffers from Riot Games explains that “why…?” questions can be the most important ones to ask when it comes to QA work. When missing the whys, we can wind up only focusing on specific details like who needs to do the work or when our deadlines are, and subsequently lose the bigger picture of why a project matters, and why we do what we do. Learn some of the key ways that you can ask why for product, for...
Risk Based Testing – Are You Talking the Talk, Or Walking the Walk?
PreviewRisk-based testing is essential to focus our testing, but it is not always easy to apply to our projects. Risk management tends to focus more on project and process risks (i.e., Will we make the deadline? Do we follow our processes?) and less on the product risks that can act as a foundation for a risk-based approach to test. Including this aspect of risk in your test coverage will give you a solid foundation for defining a test strategy that implements and executes the right tests with the right intensity to mitigate the most critical product risks. In this presentation, Gitte...