STARWEST 2018 - Test Strategy, Planning, Metrics
Monday, October 1
What Testers Must Know about Git and GitHub
Skill with Git is a prerequisite for most software jobs today. This is because the vast majority of software developed is stored in Git-based repositories such as GitHub, GitLab, and BitBucket. GitHub's domination of social coding makes it the new business card to demonstrate your creativity, popularity, capability, and tenacity. “Configuration as code” is a standard DevOps practice so testers must know how to set up and use Git to obtain and update versions of their infrastructures. In this hands-on tutorial, create your own website and learn the GitHub markdown used to format documents....
Artificial Intelligence and Machine Learning Skills for the Testing World
Software continues to revolutionize the world, impacting nearly every aspect of our work, family, and personal life. Artificial intelligence (AI) and machine learning (ML) are playing key roles in this revolution through improvements in search results, recommendations, forecasts, and other predictions. AI and ML technologies are being used in platforms for digital assistants, home entertainment, medical diagnosis, customer support, and autonomous vehicles. Testing practitioners are recognizing the potential for advances in AI and ML to be leveraged for automated testing—an area that still...
Better Test Design for Great Test Automation and DevOps
PreviewTest automation is an essential element in agile and DevOps processes. And test design can make or break automation efforts throughout the entire CI/CD pipeline. We want automated tests to find problems in a build quickly, run without a hitch, and be easily maintained. However, if tests are badly structured and unnecessarily detailed, you may have a hard time automating them—even with great tools. Hans Buwalda explores how testers, both technical and non-technical, can design or restructure tests to make them suitable for automation. In this session, you’ll learn how domain...
Implement BDD with Cucumber and SpecFlow
We’ve all been there. We work incredibly hard to develop a feature and design tests based on written requirements. We build a detailed test plan that aligns the tests with the software and the documented business needs. And when we put the tests to the software, it all falls apart because the requirements were changed without informing everyone. Mary Thorn says help is at hand. Enter behavior-driven development (BDD), and Cucumber and SpecFlow, tools for running automated acceptance tests and facilitating BDD. Mary explores the nuances of Cucumber and SpecFlow, and shows you how to...
Using Docker Containers for Automating Web Testing
NewDocker is one of the hottest technologies in our industry today. It lets you create and manage containers—like virtual machines but smaller and faster. They can provide on-demand, disposable test environments that start quickly, repeatably, locally or in the cloud. When you want, you can tear down the environment and recreate a pristine copy within seconds. And since the process is automated, anyone on the team can use the same commands to get their own test systems. Then, when you finish testing, those containers can be deployed directly into production. At each stage, the environments...
Measurement and Metrics for Test Management
To be most effective, test managers must develop and use metrics to help direct the testing effort and make informed recommendations about the software’s release readiness and associated risks. Because one important testing activity is to “measure” the quality of the software, test managers must measure the results of both the development and testing processes. Collecting, analyzing, and using metrics are complicated because many developers and testers are concerned that the metrics will be used against them. Join Mike Sowers as he addresses common metrics—measures of product quality,...
Tuesday, October 2
Agile Testing: Team Tactics that Deliver the Goods
Preview Sold Out!Let’s face it—agile testing is different. Challenges exist in successfully integrating within the teams themselves. Scrummerfall continues to run rampant. The dichotomy of testing vs. quality—and balancing both the team’s and your focus—still exists. Delivering value is both an imperative and a challenge. In this dynamic workshop, join agile coaches Mary Thorn and Bob Galen to explore the tools, techniques, and mindset you must bring to the table to successfully test in agile contexts. Mary and Bob examine risk-based testing, iterative test planning, exploratory testing, agile...
Test Estimation in the Face of Uncertainty
Anyone who has ever attempted to estimate software testing effort realizes just how difficult the task can be. The number of factors that can affect the estimate is virtually unlimited. The keys to good estimates are understanding the primary variables, comparing them to known standards, and normalizing the estimates based on their differences. This is easy to say but difficult to accomplish because estimates are frequently required even when we know very little about the project—and what we do know is constantly changing. Throw in a healthy dose of politics and a bit of wishful thinking,...
Agile Test Team Leadership: From Concept to Product
Sold Out!Today, many agile organizations are making a terrible error. They are assuming there is no place for test management and leadership in agile, self-directed team contexts. Mary Thorn and Bob Galen beg to differ with this view and believe a strong need exists for testing leadership in agile organizations—just different from the way we’ve typically approached it. Join Mary and Bob as they explore what excellent test team leadership looks like in agile contexts. Explore the aspects of self-directed teams and the implications to your previous leadership styles. Look under the covers of Scrum...
Wednesday, October 3
The Life of a Tester, from Once Upon a Time to Happily Ever After
PreviewMost fairy tales start out with a scary premise and move to a happy ending. Lately, we have heard lots of scary stories about the future of testing. As machine learning and artificial intelligence continue to gain prominence, we see even more concerns about the tester’s career. With the help of a famous animation team, Janna and Jennifer will take you through a wild animated journey from what it was like in the early days of software to where we are today. We’ll explore the evolution of the testing profession, as well as what it will become in the future. As this story moves from...
Fighting Test Flakiness: A Disease that Artificial Intelligence Will Cure
Artificial Intelligence (AI) is making it possible for computers to diagnose some medical diseases more accurately than doctors. Such systems analyze millions of patient records, recognize underlying data patterns, and generalize them for diagnosing previously unseen patients. A key challenge is determining whether a patient's symptoms and history are attributed to a known disease or other factors. Software testers face a similar problem when triaging automation failures. They investigate questions like, Is the failure due to a defect, environmental issue, or nondeterministic test script?...
Help! I am Drowning In 2 Week Sprints....Please Tell Me What NOT to Test!
Sometimes we allow ourselves to drown in work… Mary Thorn hears it all the time: testers complaining at retrospectives to their teams that they do not have enough time to test everything. She often sees testers work overtime the last week of a sprint to ensure the definition of done is accomplished. Why do they do this? Why do we, as testers, enable the bad behaviors of “Scrummerfall” or a lack of whole-team ownership of quality? Mary aims to arm testers with techniques that allow them to test smarter, not harder, and enable the testers and the team to have better conversations that make...
Testing In The Dark
Isn’t it amazing? Stakeholders drop software on our desks and expect us to test it—without any requirements, design, or product knowledge whatsoever. About the only clear thing is the absurd and unrealistic deadline. We are expected to bend over backward, spread magic pixie dust, and heroically test quality into a product we have never heard of before. But testing in the dark is not impossible, and as Rob Sabourin shows, it can even be a very valuable and fun experience. Learn strategies to emerge from a murky fog into clear, meaningful quality insights and leverage unlikely sources about...
The Logic of Verification
Software testing is sometimes described as “verification and validation”—or, according to Wikipedia, “the process of checking that a software system meets specifications and that it fulfills its intended purpose.” Yet, renowned tester and teacher Michael Bolton argues, if we examine the concept and logic of verification, we quickly recognize that there are serious limitations to what can and cannot be checked and verified. This is not to say that checking is a bad thing—on the contrary; checking can be very valuable. Still, it’s important for testers and their clients to recognize the...
The Art of Software Investigation
Although processes and tools play an important role in software testing, the most important testing tool is the mind. Like scientists, testers search for new knowledge and share discoveries—hopefully for the betterment of people’s lives. More than sixty years ago, William I.B. Beveridge reframed discussion of scientific research in his classic book The Art of Scientific Investigation. Rather than add to the many texts on the scientific method, he focused on the mind of the scientist. Join Ben Simo as he applies Beveridge’s principles and techniques for scientific investigation to software...
Improve Planning Estimates by Reducing Your Human Biases
PreviewAre you puzzled about why your estimate turned out wrong, or stressed from working to meet an impossible deadline? Some teams on inaccurately estimated projects suffer stress, burnout, and poor quality as pressure is applied to stick to an unrealistic schedule. Such project teams also descend into irrational decision-making—with potentially catastrophic consequences. Frustratingly, even when teams perform well, they are often judged by their failure to meet impossible deadlines. Andrew Brown will show how estimation errors are caused not just by new technology or intentionally...
Marrying Artificial Intelligence with Software Testing: Challenges & Opportunities
Emerging technologies such as the internet of things (IoT) and cloud computing have introduced a significant software variety and complexity. Wendy Siew Wen Chin and Heng Kar Lau explain that testers are challenged to support a wide product portfolio within harsh time, resource and budget constraints. More test automation may seem to be a solution to test efficiency, however there are many inefficient hot spots throughout the test automation life cycle. Join Wendy and Heng Kar as they share their experiences from the Intel IoT team. They share how to make use of artificial intelligence (AI...
No More Shelfware—Let’s Drive
When Isabel Evans learned to drive a car, she also learned how to check, clean, and change spark plugs, mend the fan belt with a stocking, and indicate speed and direction changes with arm and hand signals. Now, we don’t expect to have to do any of those things; we just drive the car. That’s how test tools and automation could be. Just drive and concentrate on the journey of delivering software continuously—concentrate on engineering the solutions, not on the automation. To be effective engineers, we need the support of a powerful toolset that we understand. Is that what we have? Or do we...
Managing BDD Automation Test Cases inside Test Management Systems
Behavior-driven development (BDD) has been around for a while and is here to stay. However, the added abstraction levels pose a technical problem for writing and managing tests. While BDD does a great job of marrying the nontechnical aspect of test writing to the technical flow of an application under test, keeping this information under source control becomes problematic. Frameworks such as JBehave, Cucumber, or Robot give subject matter experts that additional ability to write tests, but they are often restricted access from them; because people treat test cases as code, they get stored...
How to Automate Testing for Next-Generation Interfaces (BOTs, Alexa, Mobile)
PreviewToday’s IT systems communicate with customers through multiple points of engagement and various interfaces, ranging from web, mobile, and voice to BOTs and apps like Alexa and Siri. Sanil Pillai says these systems need to provide seamless handoffs between different points of interaction—while at the same time providing relevant and contextual information quickly. To accomplish this, a team must be able to successfully pair device hardware capabilities and intelligent software technologies such as location intelligence, biometric sensing, and Bluetooth. Sanil shows that testing...
Automation and Test Strategies to Save Our Project from the Brink of Collapse
Teams are sometimes asked to turn a mess of undocumented, poorly structured legacy code into a robust product under impossible deadlines. Test strategies blending automation, exploration, and refactoring can help focus development efforts and converge even the most chaotic projects. But, where do you start? Join Jonathan Solórzano-Hamilton as he shows how automation can help drive products into a state of release readiness. Learn how refactoring, test-driven development, SOLID principles, dependency injection, and mocking frameworks help break down complex development problems into...
Engineering for Compatibility
Modern software development has brought us an incredibly powerful tool: continuous integration and deployment. However, taking advantage of this new system isn’t always straightforward. With powerful new tools come powerful new ways of making mistakes that can take your product down in a heartbeat. Melissa Benua has years of experience making CI and CD work for her, with lots of insights—both good and not so good. Come and learn from her as she shares key tips and tricks for coding and testing for both forward and backward compatibility in software releases. Useful for both traditional...
Risk Based Testing: Communicating WHY You Can't Test Everything
The idea of testing everything is a popular one—in fact many stakeholders think that’s exactly what their quality teams do. It usually isn’t and can’t be; but how can teams communicate this? Join Jenny Bramble as she helps to pave the way using the language of risk-based testing. By defining risk in two simple parts, the team and project have a tangible and usable metric. She shares how to apply this metric and use it to determine where the team should focus testing, making it more effective and efficient whilst communicating that effort through the creation of a risk matrix. As a result,...
Thursday, October 4
Evolution—Not Revolution: Transforming Your Testing
You may have heard the saying “The only constant on any project is change.” Yet the prospect of change is rarely welcomed—either personally or professionally. How is it that we still believe that these changes apply to others but not to us? Julie Gardiner says that now is the time to re-evaluate and transform how we do testing in order to deliver more value to organizations—from a people, processes, and tools perspective. Join Julie as she shares current experiences of transformations and lessons learned within different organizations. She discusses an automation framework that ended up...
Frontend Testing: Stepping in and Collaborating with Developers
Testing is shifting left, moving closer to testing the code itself before the full product is ready for release. While the backend world already has established methodologies for testing, frontend developers and testers are still trying to figure out how to work together to effectively test the code. Gil Tayar suggests testers need to communicate with the frontend developers to understand the framework by which frontend code is tested, the various kinds of testing that can be performed on frontend code, and which tools can be used. During this session, Gil helps ease your fear of the...
Being More Agile Without Doing Agile
The most common requests Dawn Haynes gets as a consultant these days is to help testers transition to an agile development process, or to help testers be more effective in “agile-ish” environments. But Dawn recognises that transforming the process and the environment is not enough. Interestingly, the core answer to these questions starts with forgetting the process for a moment and focusing on yourself and what you’re trying to accomplish. Being agile starts with a mindset and an attitude that drive focus, approaches, and solutions. When you start there, the path to improvement can almost...
Working with Anxiety: From Personal Weakness to Career Strength
PreviewEach of us has personal weaknesses that are often perceived to have negative impacts on performance and capability in the workplace. When this weakness is prominent to yourself or others, are you capable of benefiting IT teams and qualified to do the job? In dealing with negative impacts of her Generalized Anxiety Disorder, Julene Johnson falls into this category and has experienced personal doubt in her ability to perform her job well. Over time, however, she’s noticed that habits and techniques developed while dealing with anxiety can be applied in a manner that improves her life...
Automate Your Application Test Deployments with Docker
PreviewIn a busy world, testing teams are asked to adopt new approaches to increase speed and flexibility of change. What methods and tools can help? Artem Golubev has seen many testing teams being told to use Docker. But for testers, this brings confusion. What it Docker and why is Docker useful to testers? How can Docker be used to increase confidence in our releases? To help you answer those questions, Artem shares his experience using this popular tool and approach. Starting with terminology Artem shares what is meant by Dockerfile, Docker Image, Docker Container, Compose, Kubernetes...
What's an API and How Do I Test It?
API-based applications have become ubiquitous in the past few years. Yet many of us still really don't know what an API is from the inside out. Moreover, many of us don't know much about how to comprehensively test them! Join Paul Merrill to learn what everyone is doing and talking about, related to APIs: microservices, REST, endpoints, requests, request methods, and responses. Paul demonstrates four free tools you can use to directly interact with a simple API: curl, the browser, Postman, and Java (with Rest Assured). Learn techniques for testing APIs at the service level and how to test...
7 Fundamentals of a Successful Testing Team
PreviewYou want to build an effective testing team, but you’re asking yourself, “Where do I begin?” Greg Paskal, a quality assurance engineer with over thirty years of testing experience, shares seven keys to building a successful testing team. Learn the fundamentals every tester should know and how to build upon them to achieve an effective manual and automated testing strategy. Greg’s minimal essential testing strategy (METS), coupled with his proven experience, will help you build an amazing testing organization. Greg will provide specific instruction through each of these seven areas...
Building a Skilled Testing Practice In an Innovative Digital Agency
PreviewEverybody wants to have their projects tested so that they can deliver top-notch products to their clients. But with multiple projects all running in parallel, all with tight deadlines and all needing testing, simply allocating a tester on a project for some time isn’t going to give you quality. This, in turn, can sometimes make our stakeholders question the value of testing. Join Nimesh Patel as he shares his experience in building a test practice and team from the ground up into valued, credible members of a project, in a digital agency where the focus is often on delivering...
Delivering the Goods: Harmonizing Regulated and Agile Practices
Agile testing is hard. Testers contend with terse requirements, minimal process, little documentation, continually evolving business, technical and organizational factors. Auditors demand proof of compliance. Some teams have trouble conforming to regulations while preserving agile practices. Griffin Jones, a tenured regulated software testing consultant, says “not only can agile practices blend with regulatory compliance - they can be harmonized with them leading to high quality and more agility.” Griffin feels that regulators are project stakeholders, who join the product owner in...
Agile Performance Testing in the Real World
PreviewPerformance issues substantially impact quality, cost, and customer confidence. Agile teams are challenged to build in performance processes throughout the lifecycle, but it is critical to incorporate performance into your CI/CD pipeline. Join Amit Patel as he shares his recent project experiences and the steps his team took to change processes, leverage different technologies, and align internal stakeholders. He explains how they use production-monitoring solutions to create a real-world production feedback loop in order to ensure they can analyze data and turn the information...
What You Can't Measure, You Can't Improve: Measurements for a Continuous Delivery Organization
PreviewAshwin Desai has faced the daunting challenge of using measurements and metrics to assess and improve product quality through process change. Join him as he shares what he learned on the journey to move the sports technology firm Hudl from a reactive approach to quality to quantitative, data driven, proactive means to improve product quality. Just as Hudl itself provides the ability for coaches and teams to analyze and improve their performance based on data, they wanted to move the teams building Hudl to use the same approach to improve quality. Ashwin shares how they selected...
Testing Imprecise Requirements
Articles on abc.net and elsewhere reported that Volvo has recently discovered a non-traditional requirement: Any self-driving vehicle approved for use outside Australian cities must recognize kangaroos on or near the roadway and take proper actions. The kangaroo’s bounce confused the large animal detector! In this session, industry expert David Gelperin shares a new perspective on the value of imprecise requirements and explores the nature of testing them. Excess precision may hamper the development of optimal solutions by excluding effective designs. Imprecise statements reduce the risk...
Why "Why...?" Can Be the Most Important Question for QA to Ask
PreviewTo test a product, there are so many questions to ask, and so little time in which to ask them. More often than not, we get caught up in the who, what, when, and how, but Jane Jeffers from Riot Games explains that “why…?” questions can be the most important ones to ask when it comes to QA work. When missing the whys, we can wind up only focusing on specific details like who needs to do the work or when our deadlines are, and subsequently lose the bigger picture of why a project matters, and why we do what we do. Learn some of the key ways that you can ask why for product, for...
An Innovative Test Automation Approach without Making Test Cases
Does test automation need traditional test cases? Mehmet Duran says no. Using the open source tool TESTAR, he devised an innovative approach to automated testing. Join Mehmet as he shares the research he conducted to solve this challenge and how he confirmed his findings by comparing test approaches using a new framework with the quality attributes of learnability and usability. Mehmet will also describe he worked with Hatim Chahim of Prorail on a real-world railroad project to try out his theory. After applying the framework, results showed that within this setting, the test automation...
A Tale of Continuous Testing
PreviewWhen the atmosphere is hostile to QA, and yet the demands on the QA Team are increasing, how do you transform a team where everything is tested and deployed manually, to an organization that delivers great software multiple times a day? Where do you start and how do you create the strategy for implementing Continuous Testing? Join David Lumpkin as he shares his company's journey to answer these questions and the team's evolution along the way. Over a three-year period, Craftsy went from an environment hostile towards QA, to one that embraces automation and exploratory testing,...
Risk Based Testing – Are You Talking the Talk, Or Walking the Walk?
PreviewRisk-based testing is essential to focus our testing, but it is not always easy to apply to our projects. Risk management tends to focus more on project and process risks (i.e., Will we make the deadline? Do we follow our processes?) and less on the product risks that can act as a foundation for a risk-based approach to test. Including this aspect of risk in your test coverage will give you a solid foundation for defining a test strategy that implements and executes the right tests with the right intensity to mitigate the most critical product risks. In this presentation, Gitte...
Testing Your Tests: Securing Confidence In Your Automation
The growth of automation testing in today’s software development organizations is changing the way we test applications. Software development practices have matured over the last thirty years to include all forms of testing in order to verify software quality. In the last ten years, there has been a huge spike in the adoption of automated tests, effectively replacing some manual testing practices and supplementing traditional testing activities. Many parts of the software development industry, however, are wary of replacing manual testing with automated testing. Not only is there often a...
Reception and Summit Kickoff: As a Leader, What Is Keeping You Up at Night?
Kickoff the Testing & Quality Leadership Summit with a reception and some networking.
Friday, October 5
It's Not All Rainbows & Unicorns (The Picture This Clothing Story)
When Picture This Clothing launched in August of 2016 and instantly went viral, the media made it sound like Jaimee was a "simple mom" who stumbled upon a great idea and struck gold. What they didn't share is the teamwork, the trials-and-error, and the years of work that happened before this viral success. While her current day-to-day is quite literally surrounded with imagination, unicorns, and rainbows, Jaimee delves into the struggle of self-worth, re-designing her life, and how her compass of intention positioned everything that has unfolded as she shares the story of how Picture This...
Transforming Your Testing Organization: Embracing Test Automation
Organizations are consistently looking to deliver high quality products in a quick, repeatable and predictable manner. Deliver more, deliver faster, and deliver quality! Often QA leaders are challenged to do just this while keeping the lights on, addressing process impediments, and dealing with pressure from sales and/or clients to continue standard operating procedure. In this session, Leigh will share her journey in transforming a testing organization from manual to leveraging test automation. She will discuss best practices in transforming testing teams, the challenges and pitfalls she...
Spin Your Tale: The Fiction Writers’ Guide to Telling YOUR Story
People are talking about you behind your back. Everyone is doing it: Your friends. Your co-workers. Your management. People you don’t even know! What are they saying? (What? You don’t know?!!) Whether you like it or not, your name has a brand attached to it. Like Jeff Bezos (you know, the CEO of a tiny company called Amazon with a VERY strong brand) says, “Your brand is what people say about you when you’re not in the room.” Here’s the kicker though—you can't control your brand. It’s what OTHER PEOPLE think, say, and feel about you. However, you CAN craft and control your story. Your story...
Inside-Out Leadership for a Changing World
We live in a time of rapid change when products and services often become obsolete overnight, and competition includes startups and companies in adjacent industries — where the traditional formula for leadership may no longer hold relevance. A new value system is beginning to emerge for the leaders of the future which will continue to grow with the rise of tools like robotics, automation, and artificial intelligence. The leaders who thrive are those who work well in unknown conditions, and who continuously inspire into their culture the ability to...
The Power of Collective Experience
Bring your biggest challenges to this session and tap the wisdom of others. In this immersive session, you will tackle some of the most widely mentioned challenges brought to light from the group. Whether it’s a software testing conundrum, a project setback, a management blocker, a group or team dysfunction or an interpersonal hurdle, all of these can slow our progress and reduce our effectiveness. And when we hunt for options, we all have blind spots and biases that prevent us from thinking out of the box and finding new and different solutions. Typically the best ideas come from...
Think Tank Discussion Part I, II, III, and Wrap-Up
Join your peers in an engaging and highly interactive discussion about the issues that concern you most. Using answers to the question—"As a Leader, What Is Keeping You Up at Night?"—posed at Thursday’s evening reception, participants will form small groups to work on finding solutions to pressing test management issues. Discussions will review identified issues and barriers to change, and focus on innovative strategies and practical next steps. At the end of the think tank discussion, all feedback will be collected and posted online to encourage further collaboration....
Creative Trespassing: Sneaking Your Spark into Your Work Without Getting Busted
As co-creator of the internationally viral campaign #ItWasNeverADress, Tania Katan knows the power of sneaking creativity into spaces where it belongs but isn’t always a priority in order to start a creative revolution! She will share uniquely developed exercises for flexing your creative muscles, funny stories from the frontlines of a productive disruptor and enough inspirational shouting to make your high school soccer coach crack a smile. You will leave this talk with tools for embracing your inner cape crusader and engaging in your everyday work and life with more gusto, curiosity,...
Panel–Career Superpowers
Let’s discuss and define the most important career superpowers for women. Hear what industry professionals, leaders, and idea disruptors think the important career superpowers are for women in 2018 and going forward.