Regardless of how long you’ve been testing and learning—only a month or many years—there is always something new to help improve your testing and software development efforts. Although many testers, for better or worse, see test automation as their next—and sometimes only—step to grow their skill set and improve as a tester, there is much more to do. Alan Page discusses, demonstrates, and details concepts and tools that can help everyone test better and provide noticeable technical value to their organization. Alan explores a potpourri of suggestions to help you grow your testing toolbox: techniques for security and performance testing, tools to help you find better bugs, scripting that aids (rather than replaces) your testing, tester tips for code review that can be done with minimal (or zero) knowledge of coding, and more. Finally, you’ll learn simple approaches that will enable you to continue to grow your knowledge and skills throughout your career.
Alan Page
Alan Page is a principal SDET—a fancy name for tester—on the Xbox console team at Microsoft. Edging up on twenty years in software testing, Alan has previously worked on a variety of Microsoft products including Windows, Windows CE, Internet Explorer, and Office Lync. He spent some time as Microsoft’s director of test excellence where he developed and ran technical training programs for testers throughout the company. Alan was the lead author of How We Test Software at Microsoft and contributed chapters on large-scale test automation to Beautiful Testing and Experiences of Test Automation: Case Studies of Software Test Automation. You can follow Alan on his blog or on Twitter @alanpage.
In December 2008 when How We Test Software at Microsoft was first published, the software community appreciated the insight into many testing activities and processes popular at Microsoft. Six and a half years later, many companies—including Microsoft—have evolved and changed in a variety of ways, and now much of the book is outdated or obsolete. New products, new ideas, and new strategies for releasing software have emerged. Alan Page explores Microsoft’s current approaches to software testing and quality. He digs into new practices, describes changing roles, rants about long-lived ideas kicked to the curb in the past seven years―and might even share a few tidbits not fit for print and wide-scale distribution. To give organizations food for thought and ideas for growth, Alan reveals what’s new in quality approaches, developer to tester ratios, agile practices, tools, tester responsibilities—and lessons he’s learned along the way.
Testers frequently say that they are the voice of the customer or the customer advocate for their organization’s products. In some situations this can be a helpful mindset, but no matter how hard he tries, a software tester is not the customer. In fact, there is no one better suited to evaluate customer experience than the actual customer of your software. However, getting actionable feedback from customers can be time-consuming, difficult, and often too late to have any meaningful impact on the product. Alan Page shares his thoughts and a number of examples of how to get customer feedback quickly, how to make that feedback actionable, and how to use customer data to drive better software development and testing on any team—and for any product. In this fast-paced session of information and fun, Alan discusses product instrumentation, analysis techniques, reporting, A/B testing, and many other facets of customer feedback.