In 2015, the Standard & Poor’s Ratings IT team set out an ambitious objective—to tighten the process and controls around the quality of code deployed to production. Based on internal cost of quality assessments, and supporting agile and waterfall internal engineering processes, distinct testing levels were identified to help push quality left and root out the underlying causes of defects as early as possible. The ‘14 Levels of Testing’ were defined to collaboratively span organizational functions, establish quality expectations, and help track towards the goal of eliminating defects....
Chintan Pandya
Standard & Poors Rating Services
A QA professional since 2004, Chintan Pandya has been senior director and member of the QA & Metrics team at Standard & Poor’s Ratings Services since 2005. Chintan has led S&P’s QA portfolio, responsible for quality assurance and compliance testing for the Ratings’ business workflow applications. He has led numerous innovations to further the efficiency and effectiveness of S&P’s test teams—adoption of the TMMi Operational Maturity Model enhancements and the automation of complex end-to-end data flows.