Better Software West 2016 - IT Operations
Sunday, June 5
Integrating Test with a DevOps Approach (2–Day)
Monday, June 6
Leading Change—Even If You’re Not in Charge
Has this happened to you? You try to implement a change in your organization and it doesn’t get the support that you thought it would. And, to make matters worse, you can't figure out why. Or, you have a great idea but can’t get the resources required for successful implementation. Jennifer Bonine shares a toolkit of techniques to help you determine which ideas will—and will not—work within your organization. This toolkit includes five rules for change management, a checklist to help you determine the type of change process needed in your organization, techniques for communicating your...
Tuesday, June 7
Help Retain Knowledge: Increase Engagement to Achieve Learning
Ever walk out of a meeting or training class struggling to remember what was just discussed? Or be annoyed that people request information that you’ve already shared? You are not alone! Leaders struggle with how to create an engaging environment that results in high collaboration and learning. Unfortunately, most leaders start off with the disadvantage of being exposed to practices that recent brain science has proven to be ineffective, such as standing up front in the room and talking with slides for an hour instead of engaging people every 10–20 minutes. In an agile environment, learning...
What DevOps Means for Testers: Tips for Getting Testers Involved
DevOps is more than a buzzword or passing fad. It's a radically new approach to rapidly delivering high-quality software applications. However, many organizations don’t fully grasp the magnitude of this change or what it means for everyone involved in the software development lifecycle. Jeffery Payne says that DevOps—when done right—drives higher quality and efficiency into software development, software testing, and application management activities. It empowers teams to remove impediments to quality and productivity throughout the entire software lifecycle. However, when DevOps is done...
Fearless Change: Patterns for Introducing New Ideas
We attend conferences, read books and articles, and discover new ideas we want to bring into our organizations—but we often struggle when trying to implement those changes. Unfortunately, those introducing change are not always welcomed with open arms. Linda Rising offers proven change management strategies to help you become a more successful agent of change in your organization. Learn how to plant effective seeds of change, and what forces in your organization drive or block change. These approaches, strategies, and patterns are useful in many different settings—not only to change your...
Wednesday, June 8
DevOps and the Culture of High-Performing Software Organizations
The DevOps movement emphasizes the importance of culture in creating high-performing teams. However, often perceived to be subjective and intractable, culture is often neglected in favor of more concrete drivers such as tools and processes. And this is a major failure mode in organizations attempting to achieve substantially improved performance through implementing agile and DevOps. Jez Humble takes a practical, data-driven approach to culture, illustrated with examples from large, successful enterprises. Learn how to measure culture and examine what a generative, high-performance culture...
The Power of an Agile Mindset
Linda Rising, co-author of Fearless Change and the recently published More Fearless Change, has wondered for some time whether much of Agile's success has been the result of the placebo effect—that is, good things happened because we believed they would. The placebo effect is a startling reminder of the power our minds have over our perceived reality. Now cognitive scientists tell us that this is only a small part of what our minds can do. Research has identified what she likes to call “an agile mindset”—an attitude that equates failure and problems with opportunities for...
Three Things You MUST Know to Transform into an Agile Enterprise
The farther we go down the path of scaled agile transformation, the more we learn that adding process and complexity can only take us so far. At some point, size and complexity are going limit our ability to be truly agile, and we must move toward greater organizational simplicity. The challenge is that large organizations are often complex and usually anything but simple. Most agile transformations start by either ignoring the complexity inherent in the system or by wrapping complexity in planning constructs that may help in the short run but ultimately doom your business agility. Mike...
DevOps Is More than Just Dev and Ops: Don’t Forget Testing
What exactly is DevOps? It’s not just Dev, and it’s not just Ops. In fact, successful DevOps implementations meld development and operations activities with agile practices and a strong dose of automated testing. Organizations cannot afford to wait for a manual testing process to do the job. Developers need fast feedback loops, and managers need agile organizations. Join Jonah Stiennon as he discusses the importance of agile and testing in DevOps. Jonah introduces practical ways engineering departments can shorten the iteration cycle between Dev and Test. Automating the repetitive parts of...
Using DevOps to Drive the Agile ALM
Many organizations struggle to implement sustainable processes to drive their software and systems development work. This leaves their technology managers and teams to use whatever worked for them on the last project, often resulting in a lack of integration and poor communication and collaboration across the organization. Based on his new book Agile Application Lifecycle Management: Using DevOps to Drive Process Improvement, Bob Aiello explores how to use DevOps principles and practices to drive the entire application lifecycle management process including establishing agile...
DevOps Is Only Half the Story to Delivering Winning Products
Before the DevOps approach gained serious traction, development and operations largely worked in isolation and sometimes in opposition. As a community, we are starting to make strides in integrating these two practices to deliver products with more efficient systems and processes. However, the mission is only half complete if all you do is implement continuous integration and continuous delivery within an automated pipeline. Just as important is how to ensure you’re delivering the best possible product. Jody Bailey explains that the key to creating products that delight customers is to...
Thursday, June 9
How to Do Kick-Ass Software Development
Software development is hard― keeping developers, testers, designers, product managers and other stakeholders in sync and working on the right things at the right time. Building the systems that customers care about and delivering high-quality code fast are challenges every development team faces. Just being agile isn’t enough; we need to actively think about how we can improve software development processes and techniques. Sven details Atlassian’s coding practices and team dynamics, which include: collaborating fast to develop ideas, helping QA with testing, avoiding meetings to get...
Continuous Discovery: The Path to Learning and Growing
Software development is a process of continuous discovery. When writing software, we create ideas, we try them in code, we learn what works and what doesn’t—and that steers us to a better solution. And sometimes we do this all day long! Woody Zuill says that this same process of continuous discovery works for making improvements for our teams, and in our workplaces and organizations. With continuous discovery we do numerous micro experiments that guide us along the path to a better future. If we follow the values and principles expressed in the Agile Manifesto, which provides us a powerful...
Experiments: The Good, the Bad, and the Beautiful
Through the years, Linda Rising has given presentations about the use of stories instead of science in the industry, so in this session she has decided to be more helpful and talk about experiments. There's an increasing emphasis on experiments as a part of being more innovative but sometimes Linda says we need a nudge and some examples to help us get going. No, this is not too rigorous! Rather than talking about statistics, she is going to explore cheap, easy experiments—what to do, what to be aware of, and our own cognitive biases, including the confirmation bias that does its best to...
Docker Containers in the Enterprise DevOps Journey
As technology moves from being a cost-center to a revenue generator in nearly every business, technologists are expected to deliver more with fewer resources. DevOps enables this efficiency through improved collaboration between product management, development, release management, quality assurance, information security, and operations. However, Aater Suleman says that the challenge of incorporating DevOps into a business is no small task. Improving this collaboration requires cross-functional technologies that benefit all departments. By this definition, Docker may well be the most...
A Case Study in Metrics-Driven DevOps
It seems impossible for a DevOps team to even attempt planning its work. The team deals with customers’ never-ending requests and constantly-changing priorities. And don’t forget those unfriendly infrastructure errors that always seem to show up at the worst possible time. Best to live day-by-day and try to keep our heads above water, right? Maybe not. Through a case study of a department that helps make great Electronic Arts games, Ben Vining illustrates how a metrics-driven DevOps team can become reliable, responsive, and predictable—with happy staff and delighted customers. Ben details...
A Simple Tool for Speaking Honestly and Constructively
Are you on a team where people avoid conflict or shy away from saying anything that might sound critical? Reluctance to speak up can block important challenges from being identified, and deny your team and organization the opportunity to learn and improve. According to Lorraine Aguilar, this avoidance is most evident in peer-to-peer communications. Lorraine designed a tool for agile coaches, facilitators, and team leaders who want to make it easy and safe for people to speak authentically during retrospectives and other opportunities for performance feedback and continuous improvement....
Developing a Rugged DevOps Approach to Cloud Security
Your operational tools deliver continuous monitoring and alerting for applications deployed in the cloud. So why doesn’t your security suite do the same? Although no single path to a secure DevOps approach works for every organization, Tim Prendergast offers a set of key principles and techniques that have distinct advantages for delivering safe and secure products in the cloud. Security can no longer be thought of as a separate step in a product’s launch and must be integrated into the overall processes of continuous development and deployment. Implementing continuous security monitoring...
Create Brainstorming Commandos for Creative Problem Solving
Agile teams are solving real-world complex problems every day. These problems require creative problem solving by team members. In its truest sense, brainstorming is intended to be a practical approach to this task. Brainstorming entails “using the brain to storm a creative problem and to do so in commando fashion, with each 'stormer' audaciously attacking the same objective.” In this highly practical workshop, Pradeepa Narayanaswamy introduces you to a variety of brainstorming games that get the creative juices flowing to yield better collaboration and ideas among team members. Delegates...
Internet of Things and the Wisdom of Mobile
The Internet of Things—what many are calling the Fourth Industrial Revolution—is shaping up to be a game-changing marvel as great as the Internet itself. With more than 10 billion connected devices and thousands more coming online by the minute, we are undoubtedly more connected than ever before. From your dishwasher to your toothbrush to your dog’s collar, electronic devices everywhere are connected. This phenomenon is drastically increasing demands on APIs, data, security, and software quality, pushing every industry sector to step up its game to stay relevant in the new era of...