Evangelize for Your Project, Team, or Cause—No Matter What Role You Play
Whether you’re a developer, tester, ScrumMaster, CTO, or CEO, you know you have to listen to the needs of your customers and team; accept the fact that they are going to change their minds; and respond, adapt, tap dance, iterate, raise your voice, stand up, and delight your audience in order to ship out the best software of your entire life. Can I get a witness?! Jonathan Silva shares evangelizing strategies that can help you inspire at any level—whether a Fortune 500 company or a startup software company. These approaches include developing your point of view, seeing your audience, infusing humor, welcoming feedback, embracing obstacles, practicing, and saying “Yes and… .” Jonathan’s goal with evangelizing is to inspire audiences to take small, everyday actions—that can create a big change—on an idea, project, or cause. It's time for your ideas to see the light!
As director of customer success at Axosoft, Jonathan Silva champions the importance of adding value for customers in every department of a SaaS company. With a background in both engineering and management, he solves problems using logic and analytics, while keeping in mind the people behind the numbers. Jonathan’s experience with technical support, account management, content creation, and training gives him insight into what it takes to bring success to customers through product. His training as a Certified ScrumMaster also informs his agile approach to leadership and building cross-functional teams.