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Conference FAQs


Conference Answers

1. What are the Better Software Conference East registration fees and what do they cover?

Click here to view the conference pricing page.

2. What are the registration hours?

Sunday: 7:30am–10am & 4:00pm–6:00pm
Monday: 7:00am–4:30pm
Tuesday: 7:30am–5:00pm
Wednesday: 7:00am–5:00pm
Thursday: 8:00am–5:30pm
Friday: 7:30am–3:30pm

3. What is a typical daily schedule?

  Monday & Tuesday:   Full- and Half-day Tutorials from 8:30am–4:30pm
         Wednesday   Keynotes at 8:30am and 10:00am
Concurrent sessions held throughout the day in 60-minute segments with refreshment breaks and lunch
The Expo is open from 11:30am–2:30pm and 3:30pm–6:30pm.
  Thursday   Keynotes at 8:30am and 4:15pm
Concurrent sessions held throughout the day in 60-minute segments with refreshment breaks and lunch
The Expo is open from 9:30am–2:30pm.
  Friday:   Agile Leadership Summit from 8:30am–3:30pm

4. What is the dress code?

Casual, comfortable attire is recommended for speakers and attendees. In November, the weather ranges from the low 70s during the day to mid 50s at night. You may wish to bring a light jacket or sweater for the evenings or varying temperatures in the hotel.

5. What is TechWell’s cancellation policy?

Registrations cancelled after Monday, October 12, 2015 are subject to a 20% cancellation fee. No cancellations or refunds may be made after Monday, October 19, 2015. Substitutions may be made at any time before the first day of the program. TO CANCEL: Call the Client Support Group at 904.278.0524 or 888.268.8770 to obtain a cancellation code.

6. How do I register multiple people?

You may register multiple people as a group online by entering the first member of the group, selecting their desired conference package, and then selecting the "Add Person" option to add additional members and conference package options to the group registration. If you are registering 3 or more individuals in the group, you will also see the group discounted pricing reflected. If you have questions or require additional assistance, please call the Client Support Group at 888.268.8770 or 904.278.0524. Groups of 3 or more can save up to 20%.

7. How do I receive confirmation of my registration?

Once your registration has been received, a registration confirmation notice will be sent to you via email within two business days (Monday–Friday). Please verify that your email address is entered correctly on the registration form.

8. What types of discounts are offered for this conference?

There are various discount offers. Click here for the most up to date list of Ways to Save.

9. If my confirmation package or my invoice has not arrived within five to ten business days, what should I do?

Contact the TechWell Client Support by phone at 888.268.8770 or 904.278.0524 or by email at [email protected].

10. Do I need to reserve a seat in any of the tutorials or concurrent classes?

Seating is limited in tutorials, so please reserve your seat early. As we get closer to the conference, some tutorials may be full. In this case you will receive an email asking you to make another selection. All tutorial selections must be made by November 6, 2015. The Wednesday and Thursday conference sessions do not require reservations. You may enter or leave any session at any time, space permitting.

11. Should I bring a laptop computer?

A laptop is not required for the conference so the decision to bring a laptop is up to you. Some tutorials, however, do require laptops and are clearly designated on the tutorial description page. If you decide to bring a laptop for note taking or personal use, internet access may not be available in sessions or classrooms. Please note that TechWell does not provide storage or take responsibility for laptops or other personal items at the conference.

12. Once I get to the hotel, how will I know where to go for the conference?

Once you arrive at the hotel, signs will be posted directing you to the conference registration desk. If you have any questions during the conference. Keep an eye out for the Agile Development Better Software, & DevOps Conference signs directing you to the registration area. If you have any questions during the conference, feel free to ask a member of the Agile Development Better Software & DevOps Conference staff.

Project Management Institute (PMI) PDU Answers

13. How many Professional Development Units (PDUs) can I earn at Better Software Conference East?

Project Management Institute (PMI) members looking to keep up with PMP credential learning requirements can choose from approved sessions. In six days PDUs could be acquired at Agile Development Conference, Better Software & DevOps Conference East.

14. How can I report my PDUs to the Project Management Institute? 

Keep track of all presentations attended throughout the week. Report all PDUs earned by searching the exact session title in the CCRS (Continuing Certification Requirements System). For step by step instructions on how to claim PDUs in the CCRS, you can download an instructional PDF by clicking here or you can pick up a copy at the registration desk during the conference. If you would like more interactive instructions, you can click the image to the right. When the video starts, click the "How Do I Claim My PDUs?" section to the right. If you have any further questions please feel free to contact Client Support at 888.268.8770, 904.278.0524, or [email protected].

Hotel and Travel Answers

15. How can I arrange for the hotel at Better Software Conference East in Orlando, FL?

Take advantage of the conference rate. You may book your stay online or by calling 800.227.1500, and be sure to mention the Better Software Conference. Also, for your convenience, we can easily make your hotel reservation for you when you register for the conference—whether online or on the phone at 888.268.8770 or 904.278.0524. See even more travel information on the hotel and travel page.

TechWell Answers

16. Who is TechWell?

               Learn.Share.Connect—TechWell has been a leader in the software industry for twenty-nine years, delivering a variety of software training, conferences, publications, consulting, and website communities..

Better Software Magazine is the quarterly, online magazine for software professionals who care about quality. Each issue brings you relevant, timely information to help you build better software. Better Software magazine delivers in-depth articles on testing, project management, development, configuration management, agile, mobile and cloud technologies. In each issue you'll find articles about solutions to common problems, coverage on emerging technologies, and more. It’s special reports, salary surveys, and a steady stream of ideas for software professionals focused on quality.

17. How can I contact TechWell?

Reaching TechWell is easy. You can email us at [email protected] or call us at 904.278.0524 or 888.268.8770. You may fax us at 904.278.4380. Or, we can be reached by mail at 340 Corporate Way, Suite 300, Orange Park, FL 32073