General Management

Tutorials

MM Innovation Thinking: Evolve and Expand Your Capabilities

Jennifer Bonine, tap|QA, Inc.

Mon, 11/09/2015 - 1:00pm

Innovation is a word frequently tossed around in organizations today. The standard cliché is “Do more with less.” People and teams want to be innovative but often struggle with how to define, prioritize, implement, and track their innovation efforts. Jennifer Bonine shares the Innovation Types model to give you new tools to evolve and expand your innovation capabilities. Find out if your innovation ideas and efforts match your team and company goals. Learn how to classify your innovation and improvement efforts as core (to the business) or context (essential but non-revenue generating). With this data, you can better decide how much of your effort should be spent on core versus context activities. Take away new tools for classifying innovation and mapping your activities and your team’s priorities to their importance and value. With Jennifer’s guidance you’ll evolve and expand your innovation capabilities on the spot.

Keynotes

K1 The Care and Feeding of Feedback Cycles

Elisabeth Hendrickson, Pivotal

Wed, 11/11/2015 - 8:30am

Nothing interrupts the continuous flow of value like bad surprises that require immediate attention—major defects, service outages, support escalations, and even scrapping capabilities that don’t actually meet business needs. We already know that the sooner we discover a problem, the sooner and more smoothly we can remedy it. Elisabeth Hendrickson says that feedback comes in many forms, only some of which are traditionally considered testing. Continuous integration, acceptance testing, and cohort analysis to validate business hypotheses are all examples of important feedback cycles. Elisabeth examines the many forms of feedback, the questions each can answer, and the risks each can mitigate. She takes a fresh look at the churn and disruption created by having high feedback latency. Elisabeth considers how addressing bugs that are not detracting from business value can distract us from addressing real risks. Along the way, Elisabeth details fundamental principles that you can apply immediately to keep your feedback cycles healthy and happy.

K2 Continuous EVERYTHING: How Agile Is Changing Our World Forever

Jeffery Payne, Coveros, Inc.

Wed, 11/11/2015 - 10:00am

Everywhere we look these days we see the word continuous—continuous delivery, continuous integration, continuous deployment, continuous testing, continuous security, and continuous ______ (fill in the blank). It’s continuous everything! So, what’s happening in our industry? Will a move toward more continuous practices result in better software? Will agile have any long-lasting effect on how software is built, tested, delivered, and maintained? Join Jeffery Payne as he discusses the link between agile and continuous software engineering capabilities. Learn how operating in a continuous manner not only speeds things up but also results in better software quality and security. Discover how the continuous nature of agile is changing our world. Leave with an understanding of what this change means for us as software professionals. Take back knowledge about how we can get more involved in the continuous processes that surround our work.

K3 Introducing the GROWS™ Method for Software Development

Andy Hunt, Pragmatic Bookshelf

Thu, 11/12/2015 - 8:30am

Agile software development is in a rut. Agile is consistently misapplied, misunderstood, misused, and then, all-too-often abandoned. Worse than that, many popular agile methods are not actually agile. They've remained largely unchanged for more than a decade. And despite preaching inspect and adapt, users adopt and forget, following practices by-the-book and suffering when a practice conflicts with their local context. Join Andy Hunt as he describes the GROWS™ Method—a new approach to software development. The GROWS™ Method is based on four key ideas—the Dreyfus Model of skill acquisition, evidence-based practice, inclusivity, and local customization. The Dreyfus Model speaks to limitations in human cognition and problem solving. Evidence-based practice is a framework for first-class experiments that encourage us to make decisions and answer questions with actual outcomes—not wishful thinking or popular folklore. Inclusivity includes more of the organization than just the developers, and local customization makes adaptation to individual environments a first-class part of the method. It’s now time to grow software development beyond the limitations of agile.

K4 Scaling Agile: A Guide for the Perplexed

Sanjiv Augustine, LitheSpeed

Thu, 11/12/2015 - 4:15pm

Scrum, XP, and Kanban are familiar agile methods. Now in the second decade of their adoption, agile methods continue to help organizations worldwide respond to change and shorten the time to deliver value. An overwhelming 88 percent of executives cite organizational agility as key to global success. So, in recent years, many have begun scaling their early agile adoptions beyond individual teams to programs, portfolios, and the enterprise. Even though today’s scaling techniques are not yet fully understood, new scaling frameworks continue to emerge. Join Sanjiv Augustine to explore this exciting area and discover approaches to scale agile in a way that makes the best sense for your organization. Learn about scaling frameworks including the Scaled Agile Framework (SAFe), Large-Scale Scrum (LeSS), as well as the simple Scrum-of-Scrums meeting. Join Sanjiv to explore how you can develop a straightforward scaling strategy for your organization.

Concurrent Sessions

AW5 Don't Bulldoze a Vibrant Ecosystem for Agile

Steve Adolph, Blue Agility

Wed, 11/11/2015 - 1:30pm

Software processes are commonly portrayed using machine metaphors in which consistency is highly prized. Frequently, organizations set up Centers of Excellence in a well-intentioned effort to create enterprise consistency. Steve Adolph reminds us that, in reality, software development takes place in a diverse ecosystem of corporate policies, competing interests, personal agendas, personality types, and a variety of formal and informal relationships. An aggressive top down imposition of practices is like sending a bulldozer through an ecosystem. This can create a prized consistency, but it also can destroy the environment’s productive vibrancy. It does not matter if the bulldozer says waterfall or agile on the side—it’s still a bulldozer. How do we live in harmony with our ecosystem? We can start by replacing machine metaphors with biological ones about leveraging and embracing diversity. Then use these metaphors to interpret two case studies of how organizations either bulldozed their ecosystem or learned to boost their productivity by living in harmony with it.

AT3 Now That We're Agile, What's a Manager to Do?

David Grabel, Grabel Consulting Services, LLC

Shyam Kumar, UST-Global

Thu, 11/12/2015 - 10:00am

We teach managers to foster agility by encouraging their teams to self-organize, stop assigning work, and telling them how to do it. Since the Product Owner defines the what and the team defines the how, what’s left for managers to do? Managers need to become servant leaders. It’s a key success factor for agile transformations. However, most managers have no idea what servant leadership is or what these leaders do. David Grabel teaches the true meaning of servant leadership—transforming it from a buzzword to a guiding principle. Learn how, as a leader, you can accelerate your team’s agile journey. Working in groups, participants discuss the challenges faced by an agile manager. As part of your learning, create artwork using Legos, clay, and pictures to illustrate how a servant leader meets the challenges of today. David defines the new job description for today’s managers in tomorrow’s agile culture. Come and prepare to take your part in it.

AT6 Actionable Customer Feedback: A Key to Product Success

Mario Moreira, Emergn Ltd

Thu, 11/12/2015 - 11:30am

Actionable customer feedback, although difficult to capture well, is critical to adapting to customer needs. How can you ensure you identify the right customers, get customers to feedback sessions, and capture the most useful feedback? Mario Moreira shares ways you can establish a customer vision focused on gaining that elusive customer feedback. He helps you identify customer types via personas for your product, service, or value stream. Mario discusses how you can incorporate customer personas into the way you capture requirements. He helps you identify various types of customer feedback loops you can used and determine strategies to get customers to your feedback sessions. Leave armed with a framework for establishing a customer feedback vision with ways to get more effective customer feedback leading to products and solutions that more closely align with customer needs. Instead of barely hitting the broad side of the “customer” barn, wouldn't you rather hit the “customer” bull’s-eye?

AT13 Applying Lean Startup Principles to Agile Projects

Michael Hall, Improving Enterprises

Thu, 11/12/2015 - 3:00pm

Warning! You can still build the wrong product using agile. In Eric Ries’ book The Lean Startup, he poses the question: What if we found ourselves building something that nobody wanted? In that case, what would it matter if we did it on time and on budget? We often assume the Product Owner is smart enough to define the right product. But what if we are wrong? Michael Hall shares lean startup principles and how they can be applied to ensure that the product we are building is righteous. Learn new agile concepts such as hypothesis-driven project vision, knowledge broker personas, learning maps, minimum learning product, experiment backlogs, experiment test iterations, validated learning, and pivot/persevere decisions. Case studies and Michael’s first-hand product experience emphasize the learning points. New and mature agilistas alike will leave the session armed with Lean Startup agile techniques that can be applied immediately on their agile projects.