Creating A Mob: A New Tester’s Journey to Getting People Together To Test

As someone new to the QA and the testing community, within my organization, I was experiencing difficulties testing stemming from communication issues across teams. It felt like I was often the middle-man in a game of telephone between stakeholders, often making it difficult to efficiently manage how we test new features and products. To help address this issue, I incorporated mob testing into our testing culture. I will focus on what I have found to be the benefits of mob testing (such as improved communication and relationships among teams & spreading product knowledge), helpful hints for making sure the sessions go well (such as being prepared ahead of times & following up and using temporary Slack channels as a tool), and my journey of how as a new tester I helped my organization leverage mob testing to overcome communication difficulties and improve the speed and impact of our testing efforts.