Any business that uses technology to interface with or provide service to their customers, suppliers, and partners requires customer-facing applications that have exceptional quality. The assurance of business outcomes must become an imperative for IT professionals, which means we must learn how to continually engineer quality into every product and process to provide confidence that our technology solutions protect the company brand. However, delivery within the required time frames is continually constrained by the quality, relevance, quantity, and security of test data. Join...
Michael Puntumapanitch
1A1 Innovations
Mike Puntumapanitch is the principal consultant and transformation IT executive leading the Consulting Services & Digital Transformation practices at 1A1 Innovations. He has twenty years of experience driving change, improving service levels, and proving the value of IT services and systems within Fortune 500 companies. Most recently, he led several transformation improvement initiatives within a large regional health care payer IT organization, with a focus on driving enterprise-wide changes through processes designed using ITIL/ITSM, COBIT, Lean Six Sigma, and agile/DevOps frameworks and principles. Mike P. is an expert in the monetization of ideas through digital transformation, improving operational processes and services to drive revenue, efficiency, and market share.