Those of us in the business analyst role are encouraged to communicate with clients, while other roles in an organization may not have the same opportunity. However, talking to clients must not be limited to business analysts. Jyothi Rangaiah believes that testers need to talk to the clients, too, because by the time the product information trickles down from a business analyst to a programmer to a tester, valuable information has been lost. Testers are often blamed for defects in the product, but this can be avoided by fostering effective communication between the tester and the client....Learn More
A rebel by nature against poor practices and misinformed beliefs in testing, Jyothi Rangaiah has been testing to learn and learning to test software since 2005. A challenge seeker and a risk assessor, she currently tests mobile applications and web applications. Jyothi is the editor of Women Testers online magazine and an assistant facilitator at WTANZ, the weekend testing chapter of Australia and New Zealand. Jyothi has written for testing online magazines and has been featured in Testing Circus and Teatime with Testers. An agile enthusiast experienced in building agile teams, Jyothi encourages the growth of testing skills such as analytical and critical thinking. Reach her on Twitter @aarjay.