Measurement and Metrics for Test Management
To be most effective, test managers must develop and use metrics to help direct the testing effort and make informed recommendations about the software’s release readiness and associated risks. Because one important testing activity is to “measure” the quality of the software, test managers must measure the results of both the development and testing processes. Collecting, analyzing, and using metrics are complicated because many developers and testers are concerned that the metrics will be used against them. Join Mike Sowers as he addresses common metrics—measures of product quality, defect removal efficiency, defect density, defect arrival rate, and testing status. Learn the guidelines for developing a test measurement program, rules of thumb for collecting data, and ways to avoid “metrics dysfunction.” Mike identifies several metrics paradigms and discusses the pros and cons of each.
TechWell’s CIO and president of SQE Training, Mike Sowers has more than twenty-five years of practical experience as a global leader of internationally distributed test teams across multiple industries. Mike is a senior leader, skilled in working with both large and small organizations to improve their software development, testing, and delivery approaches. He has worked with companies—including Fidelity Investments, PepsiCo, FedEx, Southwest Airlines, Wells Fargo, ADP, and Lockheed—to improve development approaches, increase software quality, reduce time to market, and decrease costs. With his passion for helping teams deliver software faster, better, and cheaper, Mike has mentored and coached senior software leaders, small teams, and direct contributors worldwide.